MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Toonimo vs Deskpro

What is better Toonimo or Deskpro? The ideal Help Desk Software is a program that can tackle your company’s unique requirements. It’s easy to determine which alternative works best for your industry if you compare several products before you decide which one is the best.

For instance, Toonimo and Deskpro are scored at 8.5 and 7.3, respectively, for general quality and performance. Likewise, Toonimo and Deskpro have a user satisfaction rating of 100% and 98%, respectively, which shows the general satisfaction they get from customers. Even better, get in touch with an existing customer of the software and ask for their comments regarding the application in question.

We did our best to prepare reviews of all popular Help Desk Software products offered out there, but among them these three caught our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Pricing Info

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes

Integrations

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs.

Company Email

info@toonimo.com

Contact No.

Company's Address

228 Park Avenue South
New York, NY 10003

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Ticket Form Builder
  • Departments
  • Custom Fields
  • Agent Ticket Notes
  • Ticket Triggers
  • Ticket Escalations
  • Ticket Logs
  • Quick Search
  • Ticket Macros
  • Mass Actions
  • Drag and Drop Attachments
  • Ticket Tasks
  • Labels
  • Agent Teams
  • CC’ed Users
  • Ticket Merge
  • Ticket Flags
  • Quick Grouping
  • Ticket Filters
  • Table View / CSV Export
  • Customizable Views
  • Agent Email Reply
  • Text Snippets
  • Print & PDF
  • Agent Create Ticket
  • Google Apps Integration
  • Knowledgebase Categorisation
  • Comments
  • Pro Active Search
  • Revision History
  • Search Engine Optimization (SEO)
  • Content Validation
  • WYSIWYG Editor
  • Search
  • Glossary
  • News
  • Downloads
  • Draft Content
  • Related Content
  • Live Chat
  • Feedback
  • Branding
  • Reporting
  • Cloud or Self Host
  • Integrate and SS)
  • Teamwork
  • CRM
  • Multilingual
  • Support

Pricing Info

Deskpro offers two pricing options for their customers:

Deskpro in the Cloud: $30 per agent per month

  • All features included
  • Automatic Updates
  • 30-second setup
  • No contracts and termination fees
  • Readily upgradeable to Deskpro On-Premise

Deskpro On-Premise: $1800 per year per 10 agents

  • Install and run Deskpro in your own infrastructure
  • Support included in price
  • Full, unencrypted source code (PHP)
  • Annual billing; lower software cost
  • One click (free) software upgrades
  • Can migrate to Deskpro Cloud
  • Add more agents without penalty
  • Run separate test installation
  • Run on an intranet
  • No reliance on 3rd party hosting
  • Full control over data

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Mariner Software, Pure Digital Radios

Integrations

Deskpro supports integrations with the following business systems and applications:

  • JIRA
  • Highrise
  • Salesforce
  • Trello
  • HipChat
  • Magento
  • Microsoft Translator
  • Active Directory
  • LDAP
  • SAML
  • OneLogin
  • Okta
  • Google+
  • Facebook
  • Twitter
  • eZ Publish
  • Twilio
  • Clickatell
  • phpBB
  • Joomla
  • vBulletin
  • Xenforo
  • Full REST API and PHP SDK plus apps/widget framework for custom integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Helpdesk Software that is powerful yet simple, affordable, multi–channel and with your choice of hosting in our cloud or on your server.

Company Email

support@deskpro.com

Contact No.

Company's Address

Innovation Warehouse, 1 East Poultry Avenue, EC1A 9PT. London. United Kingdom

TalentLMS

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Administrative Reporting
  • Automated Actions
  • Certification Management
  • Course Authoring
  • Course Catalog
  • Course Marketplace
  • Custom Branding
  • Custom Fields
  • Custom Homepage
  • Custom Reporting
  • Data Import/Export
  • Defined User Roles
  • Display Transcripts
  • E-commerce
  • Exam Engine
  • File Exchange
  • Grading
  • ILT Support
  • Individual Plans
  • Mobile Access
  • Multi-organization Structure (Branches)
  • Notifications
  • Registration Management
  • Testing
  • Training Metrics
  • Web Conference

Pricing Info

TalentLMS provides a completely free version of their product plus eight paid editions priced competitively for businesses of varying size and budget. The free plan supports up to 5 users and up to 10 courses which should be more than enough to test all the capabilities of the software. You can start your free plan of TalentLMS here. Users can also choose from standard or unlimited plans (with unlimited registered users) with the option of getting billed monthly or annually. The following standard plans are available:

Free Plan – $0

  • Up to 5 users
  • Up to 10 courses
  • Unlimited email support

Starter Plan – $59/month (billed annually) or $79/month (billed monthly)

  • Up to 40 users
  • Unlimited courses
  • Unlimited email support

Basic Plan – $129/month (billed annually) or $1529/month (billed monthly)

  • Up to 100 users
  • Unlimited courses
  • Single Sign-On support

Plus Plan – $249/month (billed annually) or $329/month (billed monthly)

  • Up to 500 users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions

Premium Plan – $429/month (billed annually) or $529/month (billed monthly)

  • Up to 1000 users
  • Unlimited courses
  • Live Chat Support
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions

In addition to that there are also the following active plans available:

Starter Active – $129/month (billed annually) or $159/month (billed monthly)

  • 40 active users/month
  • Unlimited registered users
  • Unlimited courses
  • $4 per additional active user

Basic Active – $239/month (billed annually) or $299/month (billed monthly)

  • 100 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $4 per additional active user

Plus Active – $349/month (billed annually) or $449/month (billed monthly)

  • 250 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $3 per additional active user

Premium Active – $479/month (billed annually) or $599/month (billed monthly)

  • 500 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Live Chat support
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $2 per additional active user

To learn more about TalentLMS pricing, including its enterprising plans visit their website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

cPanel, Shopify, The University of Arizona

Integrations

TalentLMS supports integrations with the below business applications:

  • Gmail
  • MailChimp
  • PayPal
  • Salesforce
  • Sharepoint
  • Shopify
  • Stripe
  • WordPress
  • Zapier
  • Zendesk
  • Zopim
  • BambooHR

TalentLMS was the first LMS to provide support for the integration gateway Zapier.com, enabling users to integrate with more than 200 services.

Natively, the platform allows you to integrate content from external sources such as Scribd, Sharepoint, Wikipedia, Vimeo, YouTube, and others. Plus, it supports interoperability with third party learning apps via the TinCan and SCORM APIs, as well as smooth integration with the BigBlueButton teleconference service.

YouTube, Vimeo, Wikipedia, Sharepoint, Scribd, and the like, interoperability with third party learning tools through the SCORM and TinCan APIs, as well as seamless integration with the BigBlueButton teleconference service.

TalentLMS’ reporting engine can export data in Excel format for further processing and the platform provides native support for Single Sign-On (SSO) based on the LDAP and SAML2 standards, and it integrates with Okta and OneLogin. Finally, the LMS offers its own API to help you develop custom integration with any legacy system or enterprise service.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TalentLMS is a super-easy, cloud LMS to train your employees, partners, customers, or students.

Company Email

marketing@talentlms.com

Company's Address

Epignosis LLC
315 Montgomery Street, 9th Floor
San Francisco, California
CA 94104
United States of America

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score

It may not always be sufficient to simply compare Toonimo and Deskpro with each other. Even though useful features, cost and user comments are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards won by each product. Very often a less known solution may turn out to be an amazing choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that despite lesser market popularity it’s a worthy rival to the apps that dominate the market.

Page last modified