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Compare Toonimo vs contactSPACE

What is better Toonimo or contactSPACE? Today’s firms require the best Customer Support Software product to remain competitive. On this page we help you with choosing the right software, by allowing you to examine Toonimo and contactSPACE down to the very details of their individual features.

You may also examine our general scoring values, which rate the software all round quality and performance. Toonimo got a 8.5 score, while contactSPACE has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 100% (Toonimo) against 100% (contactSPACE). Remember to choose the software that best answers your most crucial issues, not the software with the higher number of features.

Those of you who don't have much time or would like to get a Help Desk Software suggestion from our experts may want to take a look at these top choices for the current year: Freshdesk, Salesforce Service Cloud, Zendesk.

NOAWARDS
YET

SmartScore™

8.5

User Satisfaction

N/A

Pricing:

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Pricing Info

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

Integrations

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.

Company Email

info@toonimo.com

Contact No.

Company's Address

228 Park Avenue South
New York, NY 10003

NOAWARDS
YET

SmartScore™

8.0

User Satisfaction

100%

Pricing:

Starting from $105

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • CallGuides
  • Auto Diallers
  • Live Chat
  • PCI-compliant and IVR payments
  • Real-time Dashboard
  • Automated Email/SMS Confirmation
  • Reporting
  • Agent & Initiative KPIs
  • CRM Integrations

Pricing Info

contactSPACE offers four enterprise pricing plans: Silver, Gold, Platinum, and Diamond. Take note that prices are based on a 24-month agreement, billed annually, and excludes applicable taxes. The platform also charges additional fees for the use of other services. 

Silver – $105/user/month

  • 10 Initiatives
  • WebRTC phones
  • Helpdesk support
  • Call recording
  • Interface editor
  • CallGuides
  • Voice analytics
  • Full reporting module
  • Agent dashboards
  • Monitoring dashboards
  • Preview dialler

Gold – $139/user/month

  • All features included in the Silver Package
  • Unlimited Initiatives
  • Inbound
  • Outcome-driven templated SMS/email
  • Progressive dialler

Platinum – $175/user/month

  • All features included in the Gold Package
  • CRM integration
  • Master database
  • Access to contact SPACE API
  • Live chat
  • Pre-connect status analyzer
  • Answering machine detection
  • Predictive dialler

Diamond – $239/user/month 

  • All features included in the Platinum Plan
  • Call-time optimization
  • Real-time DNC checker
  • Quality assurance
  • Pulse performance analytics
  • Extended inbound
  • pcipayspace
  • Intellicast

contactSPACE can also be tailored to your unique business requirements. Kindly contact the vendor for more details.

Integrations

contactSPACE integrates with a number of CRM systems and payment gateways including the following:

  • Blackbaud
  • Campaign Monitor
  • Hubspot
  • Keap
  • Salesforce
  • Zendesk
  • Zoho
  • Bambora
  • BPOINT
  • Braintree
  • CyberSource
  • eWAY
  • ezidebit
  • Fat Zebra
  • SecurePay
  • Stripe
  • Westpac PayWay

In addition, contactSPACE offers advanced API integrations that enable users to connect the system to PowerBI, Tableau, ERP software, and more.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ASTIA, GiveTel, ALI Group

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

contactSPACE is a powerful yet easy-to-administer cloud-based call center software designed to help businesses revolutionize their contact center operations.

Company Email

info@contactspace.com

Contact No.

Company's Address

contactSPACE
Suite 904, Level 9 1
Chandos Street
St Leonards NSW 2065
Australia

Popular contactSPACE Alternatives

TalentLMS

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.5

User Satisfaction

N/A

Pricing:

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Administrative Reporting
  • Automated Actions
  • Certification Management
  • Course Authoring
  • Course Catalog
  • Course Marketplace
  • Custom Branding
  • Custom Fields
  • Custom Homepage
  • Custom Reporting
  • Data Import/Export
  • Defined User Roles
  • Display Transcripts
  • E-commerce
  • Exam Engine
  • File Exchange
  • Grading
  • ILT Support
  • Individual Plans
  • Mobile Access
  • Multi-organization Structure (Branches)
  • Notifications
  • Registration Management
  • Testing
  • Training Metrics
  • Web Conference

Pricing Info

TalentLMS provides a completely free version of their product plus eight paid editions priced competitively for businesses of varying size and budget. The free plan supports up to 5 users and up to 10 courses which should be more than enough to test all the capabilities of the software. You can start your free plan of TalentLMS here. Users can also choose from standard or unlimited plans (with unlimited registered users) with the option of getting billed monthly or annually. The following standard plans are available:

Free Plan – $0

  • Up to 5 users
  • Up to 10 courses
  • Unlimited email support

Starter Plan – $59/month (billed annually) or $79/month (billed monthly)

  • Up to 40 users
  • Unlimited courses
  • Unlimited email support

Basic Plan – $129/month (billed annually) or $1529/month (billed monthly)

  • Up to 100 users
  • Unlimited courses
  • Single Sign-On support

Plus Plan – $249/month (billed annually) or $329/month (billed monthly)

  • Up to 500 users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions

Premium Plan – $429/month (billed annually) or $529/month (billed monthly)

  • Up to 1000 users
  • Unlimited courses
  • Live Chat Support
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions

In addition to that there are also the following active plans available:

Starter Active – $129/month (billed annually) or $159/month (billed monthly)

  • 40 active users/month
  • Unlimited registered users
  • Unlimited courses
  • $4 per additional active user

Basic Active – $239/month (billed annually) or $299/month (billed monthly)

  • 100 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $4 per additional active user

Plus Active – $349/month (billed annually) or $449/month (billed monthly)

  • 250 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $3 per additional active user

Premium Active – $479/month (billed annually) or $599/month (billed monthly)

  • 500 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Live Chat support
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $2 per additional active user

To learn more about TalentLMS pricing, including its enterprising plans visit their website.

Integrations

TalentLMS supports integrations with the below business applications:

  • Gmail
  • MailChimp
  • PayPal
  • Salesforce
  • Sharepoint
  • Shopify
  • Stripe
  • WordPress
  • Zapier
  • Zendesk
  • Zopim
  • BambooHR

TalentLMS was the first LMS to provide support for the integration gateway Zapier.com, enabling users to integrate with more than 200 services.

Natively, the platform allows you to integrate content from external sources such as Scribd, Sharepoint, Wikipedia, Vimeo, YouTube, and others. Plus, it supports interoperability with third party learning apps via the TinCan and SCORM APIs, as well as smooth integration with the BigBlueButton teleconference service.

YouTube, Vimeo, Wikipedia, Sharepoint, Scribd, and the like, interoperability with third party learning tools through the SCORM and TinCan APIs, as well as seamless integration with the BigBlueButton teleconference service.

TalentLMS’ reporting engine can export data in Excel format for further processing and the platform provides native support for Single Sign-On (SSO) based on the LDAP and SAML2 standards, and it integrates with Okta and OneLogin. Finally, the LMS offers its own API to help you develop custom integration with any legacy system or enterprise service.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

cPanel, Shopify, The University of Arizona

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TalentLMS is the winner of our Best LMS Software Award for 2019, by merit. Boasting tons of great inbuilt features, the platform supercharges every step of your employee, customer, and partner training. Moreover, TalentLMS has the tools you need to monitor learner progress, measure results, and drive growth.

Company Email

marketing@talentlms.com

Company's Address

Epignosis LLC
315 Montgomery Street, 9th Floor
San Francisco, California
CA 94104
United States of America

TalentLMS Comparisons

Name
Comparision

Popular TalentLMS Alternatives

Product Name
Score

Both Toonimo and contactSPACE were tested by a panel of reliable B2B experts who carried out a thorough examination of all core aspects of each solution. Their ultimate rating was prepared with unique SmartScore algorithm that calculates a separate partial score to every element including: main functionalities, customer support, mobile device support, security, customer satisfaction as well as market presence. We know useful features are not the only thing crucial to a business so we make sure we pay attention to all aspects of a solution before giving it a final score.

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