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Compare ThoughtBuzz vs ReportServer

What is better ThoughtBuzz or ReportServer? There are many Business Intelligence Software products in the market right now. The ideal way to find out which app fits your needs best is to compare them side by side. For example, here you can assess ThoughtBuzz and ReportServer for their overall score (8.8 vs.

8.0, respectively) or their user satisfaction rating (100% vs. 78%, respectively). It’s also possible to review their capabilities and pricing terms as well as other valuable data below. When matching products be sure to check their similar features and mark their disparities to obtain a clearer picture of both deals. Similarly, remember to check other factors such as security, backup, ease-of-use, and customer service.

Users who don't have much time or could use a Customer Experience Management Software recommendation from our experts may want to take a look at these top choices for this year: Smartlook, Yotpo, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $5.78

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Media Management
  • Multiple Social Profiles Feeds
  • Post Scheduling and Publishing
  • Localized time-zone posting
  • Content drafts
  • Notifications workspace
  • Social Customer Engagement
  • Social Inbox
  • Unified customer profiles
  • Response templates
  • Conversation history
  • Case management
  • Priority rules
  • Tagging
  • Social listening
  • Source monitoring
  • Keyword grouoing
  • Hashtag tracking
  • Competitive benchmarking
  • Unified social trends
  • Collaboration
  • Context passing
  • Expert recommendation
  • Social Analytics
  • Account, customer, conversation, team, influencer and competition insights
  • Governance
  • Approval workflows
  • SLA administration
  • Roles and permissions
  • Audit trails
  • Configurable notifications and alerts

Pricing Info

ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:

Sample pack: Free

  • Five keywords
  • One track
  • Two social profiles
  • One user login
  • 45 days data history (excluding Facebook and Twitter)
  • 5,000 results/month
  • Two social public pages
  • Reporting

Starter pack: 8 Singapore Dollars/month (US$5.78/mo)

  • 10 keywords
  • 1 track
  • 5 social profiles
  • Private messages
  • 2 user logins
  • 90 days data history (excluding Facebook and Twitter)
  • 10,000 results/month
  • 8 social public pages
  • Reporting

Pro pack: 199 Singapore Dollars/month (US$143.86/mo)

  • 20 keywords
  • 2 tracks
  • 10 social profiles
  • Private messages
  • 3 user logins
  • 120 days data history (excluding Facebook and Twitter)
  • 30,000 results/month
  • 15 social public pages
  • Reporting

Enterprise pack: By quote

  • 25-unlimited keywords
  • 5-unlimited track
  • 25-unlimited social profiles
  • Private messages
  • 5-unlimited user logins
  • 180 days data history (excluding Facebook and Twitter)
  • Unlimited results/month
  • 25-unlimited social public pages
  • Reporting
  • API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

P&G, WPP, Edelman

Integrations

ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.

Company Email

Contact No.

Company's Address

988 Toa Payoh North #05-06
Singapore 319002

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 78%

Pricing

Starting from €1999

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Interactive Dashboards
  • Unlimited Users
  • Permission Management
  • Internationalization
  • TeamSpace
  • OLAP Mondrian
  • Grid Editor
  • Excel Reporting
  • Report Parameters
  • Datasources
  • Scheduling
  • Import/Export
  • Extensions

Pricing Info

ReportServer offers a Community (Free) edition and the Enterprise Version. The Enterprise version is priced at €1,999 per server. Features include:

  • Unlimited Version
  • Permission Management
  • Internationalization
  • TeamSpace
  • Crystal Reports
  • Script Reporting
  • Grid Editor
  • Basic Dynamic List

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ReportServer integrates the following business systems and applications:

  • Jasper
  • Birt
  • Crystal

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Versatile open source reporting and dashboard system with ad-hoc oriented reporting tools. It supports Eclipse Birt, JasperReports and SAP Crystal Reports.

Company Email

info@datenwerke.net

Contact No.

Company's Address

datenwerke
Adolfsallee 41
65185 Wiesbaden
Germany

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Almost as crucial as features and customer support level are pricing packages given by ThoughtBuzz and ReportServer. While cost should not be the sole factor it’s definitely an important thing to think about. You should look for a flexible pricing package that can be adjusted to your company size and painlessly scaled up when your team develops. Be sure that you don’t pick packages that include additional tools that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can often count on discounts. You should also give a chance to a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and offers a solid overview of what it’s like to work with ThoughtBuzz and ReportServer.

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