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Compare ThoughtBuzz vs 9 Spokes

What is better ThoughtBuzz or 9 Spokes? If you’re getting a difficult time picking the right Business Intelligence Software product for your company, we suggest that you compare and contrast the available software and see which service offers more advantages. For instance, here you can compare ThoughtBuzz (overall score: 8.8; user rating: 100%) vs.

9 Spokes (overall score: 8.0; user rating: 99%) for their overall performance. It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to match their features will significantly boost the likelihood of getting the appropriate product for your company. Pay attention to other factors of the software such as if it’s easy to use, adaptability, scalability, and pricing options.

At this time, the top services in our Customer Experience Management Software category are: Yotpo, Qualtrics CX, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $5.78

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Media Management
  • Multiple Social Profiles Feeds
  • Post Scheduling and Publishing
  • Localized time-zone posting
  • Content drafts
  • Notifications workspace
  • Social Customer Engagement
  • Social Inbox
  • Unified customer profiles
  • Response templates
  • Conversation history
  • Case management
  • Priority rules
  • Tagging
  • Social listening
  • Source monitoring
  • Keyword grouoing
  • Hashtag tracking
  • Competitive benchmarking
  • Unified social trends
  • Collaboration
  • Context passing
  • Expert recommendation
  • Social Analytics
  • Account, customer, conversation, team, influencer and competition insights
  • Governance
  • Approval workflows
  • SLA administration
  • Roles and permissions
  • Audit trails
  • Configurable notifications and alerts

Pricing Info

ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:

Sample pack: Free

  • Five keywords
  • One track
  • Two social profiles
  • One user login
  • 45 days data history (excluding Facebook and Twitter)
  • 5,000 results/month
  • Two social public pages
  • Reporting

Starter pack: 8 Singapore Dollars/month (US$5.78/mo)

  • 10 keywords
  • 1 track
  • 5 social profiles
  • Private messages
  • 2 user logins
  • 90 days data history (excluding Facebook and Twitter)
  • 10,000 results/month
  • 8 social public pages
  • Reporting

Pro pack: 199 Singapore Dollars/month (US$143.86/mo)

  • 20 keywords
  • 2 tracks
  • 10 social profiles
  • Private messages
  • 3 user logins
  • 120 days data history (excluding Facebook and Twitter)
  • 30,000 results/month
  • 15 social public pages
  • Reporting

Enterprise pack: By quote

  • 25-unlimited keywords
  • 5-unlimited track
  • 25-unlimited social profiles
  • Private messages
  • 5-unlimited user logins
  • 180 days data history (excluding Facebook and Twitter)
  • Unlimited results/month
  • 25-unlimited social public pages
  • Reporting
  • API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

P&G, WPP, Edelman

Integrations

ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.

Company Email

Contact No.

Company's Address

988 Toa Payoh North #05-06
Singapore 319002

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Data Source Integrations
  • Functions / Calculations
  • Interactive
  • KPIs
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Visual Analytics
  • Widgets

Pricing Info

It’s free – there’s no catch. You’ll be able to:

  • Sign up, use the smart dashboard and connect your apps for free
  • Trial most of the app recommendations for free
  • Only pay for any new apps you decide to purchase
  • If you want to purchase an app, we’ll direct you to the app’s website so you can sign up with them

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

9 Spokes integrates with the following business systems and applications:

  • Shopify
  • Deputy
  • Hedgebook
  • SageOne
  • Campaign Monitor
  • Google Analytics
  • Vend
  • Sportlight Reporting
  • SuiteBox
  • Perkville
  • LiveChat
  • Quickbooks
  • MailChimp
  • Trade Gecko
  • Free Agent
  • Debtor Daddy
  • Expensify
  • Collect MailSync
  • Collect Loyalty
  • Collect Offers
  • Facebook
  • LinkedIn
  • Twitter
  • Cin7
  • Cooking The Books
  • Wix
  • Capsule
  • BambooHR
  • When I Work
  • Workflow Max
  • Businessorter
  • Zendesk
  • Box
  • Weebly
  • Wrike
  • Office365
  • Unleashed
  • GeoOp
  •  Exsalerate

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

9 Spokes is a highly intuitive and intelligent business dashboard that centralizes all your essential business data and presents them in a way that you prefer and easily understand.

Company Email

support@9spokes.com

Contact No.

Company's Address

Level 25, 32 London Bridge St,
London SE1 9SG, United Kingdom

xSellco Feedback

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated feedback requests for all web channels
  • Multichannel feedback tool
  • Google Seller ratings for your search results
  • Full compliance with marketplaces’ feedback policies
  • Intelligent targeting of products that sell well
  • Blacklisting customers with negative feedback history
  • Sending feedback requests only to on-time deliveries
  • Integration with Xsellco Helpdesk
  • Intelligent timing of request delivery
  • Customized emails
  • SmartTags and personalized requests
  • A/B testing
  • Follow Up emails
  • Attachments
  • Rewards for returning customers
  • Measuring performance and reporting
  • Star Scores
  • Positive feedback ratings
  • Fast reactions to negative feedback

Pricing Info

xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MicksGarage, Suzuki, Shark, Lighting Supply Group

Integrations

xSellco Feedback integrates with the following business systems and applications:

  • Amazon
  • eBay
  • Trustpilot
  • Xsellco Helpdesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

xSellco is another member of the company's sales productivity suite, this one in charge of feedback solicitation for the right product at the right time.

Company Email

support@xsellco.com

Contact No.

Company's Address

280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA

In the event you continue having second thoughts about which service will work best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular every service is and how extensive is its online presence. For example, in case of Facebook ThoughtBuzz has 51971 likes on their official profile while 9 Spokes profile is liked by 2644 users.

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