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Compare TextMagic vs Customer.io

What is better TextMagic or Customer.io? You can use our scoring system to provide you with a general idea which Marketing Software product is better for your business. For overall product quality, TextMagic earned 8.5 points, while Customer.io earned 8.8 points. At the same time, for user satisfaction, TextMagic scored 98%, while Customer.io scored 100%.

Specifics of their functions, tools, supported platforms, customer service, and more are provided below to give you a more precise analysis. Remember to get only the functions that you need to avoid wasting resources for functions that are unnecessary.

Users who are pressed for time or could use a Mobile Marketing Software suggestion from our experts might want to examine these top choices for this year: Textedly, SharpSpring, ActiveTrail.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $0.40

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online text messaging
  • SMS Gateway API
  • SMS distribution lists
  • Android and iOS apps
  • Sub-accounts
  • Virtual mobile numbers
  • Branded SMS ID
  • Multi-language support
  • Reporting and analytics
  • Voice Calls forwarding
  • Incoming SMS automation
  • Scheduled messages
  • Contacts and lists management
  • Mobile numbers import
  • SMS templates and mail merge
  • Voice broadcast

Pricing Info

TextMagic offers different texting plans for UK and the US (US $0.040/text, UK $0.068/text), and dedicated enterprise pricing plans for virtual mobile numbers. Here are the details of the enterprise plan:

 

  • Unlimited users
  • Free inbound messages
  • Custom pricing
  • Premium support
  • Custom integrations and workflows
  • All other features included

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intellixis, QiQ, Maxus

Integrations

TextMagic offers both REST API and Email-to-SMS API for developers to connect it to a variety of third-party applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

All-in-one Bulk SMS and Marketing Campaigns Platform for Businesses with global SMS coverage, effective communication with customers, suppliers and staff.

Company Email

support@textmagic.com

Contact No.

Company's Address

Salisbury House, Station Road,
Cambridge CB1 2LA
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $150

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A/B Testing
  • Track Conversions
  • Delivery Window
  • Send a Series
  • Liquid Templating
  • Custom Designs
  • Segmentations
  • Pageviews
  • Export Segment Data to CSV
  • Activity Stream
  • Rich Customer Profile
  • Archives

Pricing Info

Customer.io offers a variety of SMB and enterprise pricing plans, as follow:

Basic – $150/month

  • up to 100,000 users
  • Send messages across email, push notifications, and SMS
  • One system for triggered, transactional and broadcast messages
  • Flexible usage based plan you can cancel anytime

Premium – $1,000/month

  • For advanced needs, large, or fast-growing businesses
  • Everything in Basic
  • Onboarding Assistance
  • Guaranteed Pricing
  • Dedicated Customer Success Manager
  • Premium Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Trello, Viki, The Knot, Glambox

Integrations

Customer.io integrates with the following systems and applications:

  • JavaScript
  • Segment.com
  • SchoolKeep

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Customer.io is a software app that automates behavioral messages that keep customers in perspective. The data gained through the web personalizes and converts messages.

Company Email

Contact No.

Company's Address

921 SW Washington St
Portland, Oregon 97205
USA

SharpSpring

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $450

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Behavioral Based Email Automation
  • Dynamic Forms
  • Lead Nurturing
  • Lead Scoring
  • Robust Rules Engine
  • Dynamic Web Content
  • Track Leads
  • Daily VisitorID Email
  • Smart Emails
  • Third-Party CRM Integration
  • Custom Deal Stages
  • Social Notes
  • Point-and-Click WYSIWYG Editor
  • Landing Page Funnel
  • Call Tracking
  • Transformative Email Analytics
  • Campaign Tracking
  • Behavior Tracking
  • Multiple Device Tracking

Pricing Info

SharpSpring is priced on a month-to-month billing basis. There are five pricing plans to choose from. Here are the details:

1,500 Contact Plan -$450/month

  • 1,500 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

10,000 Contact Plan – $650/month

  • 10,000 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

20,000 Contact Plan – $875/mo

  • 20,000 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

Enterprise Plan – (quote-based)

Agency Plan – (quote-based)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Digital and Disruptive, Black Tie Digital Marketing, Sachs Media Group

Integrations

SharpSpring integrates with the following systems and applications:

  • Salesforce
  • Magneto
  • Formstack
  • Facebook
  • Twitter
  • Gmail
  • Cisco WebEx
  • Zoho CRM
  • Zapier
  • Wufoo
  • LinkedIn
  • Shutterstock
  • Litmus
  • PieSync
  • Google Adwords
  • WebEx
  • GoToWebinar
  • Open API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Software tool that makes marketing automation powerful yet affordable for businesses, small and mid-sized.

Company Email

sales@sharpspring.com

Contact No.

Company's Address

SharpSpring
304 W. University Ave.
Gainesville, FL 32601
USA

No Marketing Software will be able to cater to all the needs of a specific team. Though main functionalities of TextMagic and Customer.io are obviously a priority you should also thoroughly explore the integrations offered by a given product. Very often you will already be working with various kinds of B2B software in your company and it’s always wiser to opt for products that integrate well with one another. If you do that you can guarantee a smooth exchange of data between your teams and apps, which can significantly reduce time spent on migrating between one software and the next.

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