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Compare Ameyo vs. Techinline FixMe.IT

When you compare Techinline FixMe.IT and Ameyo, you can easily see which Customer Support Software product is the better choice. This ensures that your organization can get the most productive and efficient software. You can examine the specifics, including available tools, pricing, plans offered by each vendor, offer conditions, and more We also let you evaluate their all round scores to know which one looks to be more beneficial for your firm. Techinline FixMe.IT has 7.4 points for overall quality and 100% rating for user satisfaction; while Ameyo has 7.6 points for overall quality and 96% for user satisfaction. Similarly, you can also assess which software business is more dependable by sending an an email question to both vendors and see which vendor replies sooner. We are aware that not all companies have enough time to scrutinize dozens of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Bomgar Remote Support, ConnectWise Control, CloudBerry Remote Assistant.
Comparison

Ameyo

VS

Techinline FixMe.IT

VS

Ameyo screenshot Techinline FixMe.IT screenshot
Pricing Details

Total Score

Our Score

7.6 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

100% ?

Cost

Cost

by quote

$30

Pricing Type

Pricing Type

Quote-based Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Info

General Info

Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software.
Quick Links
Languages

Languages

English English
Vendor's Address

Vendor's Address

B2/450, Spaze iTech Park, Sector-49, Sohna Road, Gurgaon-122018, Haryana (India) Techinline Limited, 5 Jupiter House, Calleva Park, Aldermaston Reading, Berkshire RG7 8NN, United Kingdom
Prominent Customers

Prominent Customers

DHL, Acer, GE Financial Services, Flipkart.com
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket
Contact Email

Contact Email

info@ameyo.com sales@techinline.com
Available Integrations

Available Integrations

Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, Sugar, Freshdesk, Microsoft Dynamics, Talisma, Zendesk and Oracle Siebel.

Information not available.

List of Features

List of Features

Ameyo FEATURES

  • Third party integrations
  • ACD system
  • Advanced scripting
  • Agent call back
  • Agent supervision
  • Automatic triggers and alerts
  • Call conferencing
  • Computer telephony integration (CTI)
  • CRM system
  • Customizable wallboard
  • IVR system
  • Live agent reassignment
  • Predictive dialer
  • Productivity reports
  • Quality monitoring
  • Real-time and historical reports
  • Routing and prioritization
  • Voice logger
  • Voice recording

Techinline FixMe.IT FEATURES

  • 2-way desktop sharing
  • Browser-based solution
  • File and clipboard transfer
  • Instant messaging chat
  • Multi-monitor support
  • Logoff/logon & switch user
  • Whiteboard tools
  • Restart in safe mode
  • Reboot & automatically reconnect
  • Perform administrative tasks
Contact Phone

Contact Phone

+91-124-4771000 1-617-381-4349
Pricing Details

Pricing Details

Learn more about Ameyo pricing Learn more about Techinline FixMe.IT pricing
Available Devices

Available Devices

Windows
Mac
Windows
Pricing Plans

Pricing Plans

Pricing available by quote only. Contact the vendor’s sales unit for a custom quote.

  • Monthly Plan: $30
  • Annual Plan: $300

Features

  • Unlimited number of concurrent support sessions using a single seat
  • Up to 150 unattended computers per seat
  • Each seat can be used on a single computer at a given time
  • Automatically renews at the end of each purchased term
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you are still having doubts about which solution will perform best in your case it might be a sound idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular each app is and how extensive is its online presence. For example Techinline FixMe.IT Twitter profile has currently 978 followers. At the same time Ameyo Twitter is followed by 1306 users.