MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare TeamSupport vs Value Creation Automation CRM

What is better TeamSupport or Value Creation Automation CRM? When choosing the ideal CRM Software for your organization it is recommended that you evaluate the functions, prices, and other critical details regarding the product and vendor. Here, you are able to see the parallels and differences between TeamSupport (overall score at 9.1 and user satisfaction at 99%) and Value Creation Automation CRM (overall score at 8.0 and user satisfaction at 100%).

It's also possible to check out their unique details, for example features, plans, rates, conditions, etc. Moreover, analyze the terms thoroughly for information on hidden costs, including, setup fees, independent customer service, upgrade fees, storage fees, and more.

In case you you would like to quickly find the top Customer Support Software according to our review team we recommend you try out one of these services: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Agent tools

  • Intuitive online help desk interface
  • Customizable dahsboard
  • Powerful search
  • Integrated screen recordings
  • Mobile agent tools
  • Ticket automation
  • SLA management

Collaboration

  • WaterCooler social networking tool
  • Groups
  • Internal chat
  • Wiki
  • Community

Customer self-service

  • Advanced portal tools
  • Ticket deflection
  • Knowledge base

Multi-channel support

  • Email integration
  • Integrated live chat
  • Facebook integration
  • Integrated customer database
  • Product database
  • Track service contracts
  • Integration with popular CRM systems

Management tools

  • Reporting and metrics
  • Rights management
  • Integration with business intelligence systems

Pricing Info

TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:

Support Desk – $50 per agent per month, billed annually

  • Designed for end-user customer support or internal help desk operations;
  • Lets you easily assign, track and manage support requests.

Enterprise – $65 per agent month, billed annually

  • You can connect customer support
  • Product development and product management
  • Teams can use the same tool and share data
  • Track support issues, product bugs, defects, and feature enhancements.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AT&T, Walmart, American Lung Association, Fuji Film, NBA

Integrations

TeamSupport integrates with the following business systems and applications:

  • JIRA
  • ServiceNow
  • HubSpot
  • Slack
  • Salesforce.com
  • Beanstalk
  • Highrise
  • MailChimp
  • Nicereply
  • Zoho Reports
  • Dropbox
  • Zapier
  • Facebook
  • Rest API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients.

Company Email

sales@teamsupport.com

Contact No.

Company's Address

100 Highland Park Village, Suite 200
Dallas, TX 75205
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Management
  • Multi-Channel Support
  • Transaction-Based Communication
  • Email Client Integration
  • Lead Management
  • Automated Lead Nurturing
  • Social Media Management
  • Sales & Promotions Management
  • Email & SMS Campaigns Management
  • Real-Time Reports
  • User Dashboards
  • Deals & Tasks Monitoring
  • Email Tracking
  • Customer Lifecycle Management

Pricing Info

Value Creation Automation is a robust platform with automation capabilities. Those interested in the solution can ask for more product details and request enterprise pricing information by contacting sales through phone, email, or web form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

VCA CRM is a comprehensive platform that empowers businesses to automate their customer relationship management processes.

Company Email

usa.sales@cordis.us

Contact No.

Company's Address

CORDIS.us
33 W. Wise Road,
Schaumburg, Illinois 60193-4069
USA

In case you continue having second thoughts about which service will work best for your business it may be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular a given solution is and how extensive is its online presence. For instance TeamSupport Twitter profile has currently 9530 followers. At the same time Value Creation Automation CRM Twitter is followed by 12 people.

Page last modified