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Compare TeamSupport vs Rize Reviews

What is better TeamSupport or Rize Reviews? We are here to streamline the whole process of reviewing CRM Software products for you. In particular, on this page you can check the overall performance of TeamSupport (9.1) and compare it with the overall performance of Rize Reviews (8.0). You can also match their overall user satisfaction rating: TeamSupport (99%) vs. Rize Reviews (N/A%).

Similarly, lexamine their services carefully to check which product can better tackle your company’s requirements. In general, any B2B software must let you to immediately check the big picture, at the same time allowing you immediate access to the details.

Users who want to save some time or need a Customer Support Software suggestion from our experts may want to take a look at these top choices for this year: Salesforce Service Cloud, Zendesk, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Agent tools

  • Intuitive online help desk interface
  • Customizable dahsboard
  • Powerful search
  • Integrated screen recordings
  • Mobile agent tools
  • Ticket automation
  • SLA management

Collaboration

  • WaterCooler social networking tool
  • Groups
  • Internal chat
  • Wiki
  • Community

Customer self-service

  • Advanced portal tools
  • Ticket deflection
  • Knowledge base

Multi-channel support

  • Email integration
  • Integrated live chat
  • Facebook integration
  • Integrated customer database
  • Product database
  • Track service contracts
  • Integration with popular CRM systems

Management tools

  • Reporting and metrics
  • Rights management
  • Integration with business intelligence systems

Pricing Info

TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:

Support Desk – $50 per agent per month, billed annually

  • Designed for end-user customer support or internal help desk operations;
  • Lets you easily assign, track and manage support requests.

Enterprise – $65 per agent month, billed annually

  • You can connect customer support
  • Product development and product management
  • Teams can use the same tool and share data
  • Track support issues, product bugs, defects, and feature enhancements.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AT&T, Walmart, American Lung Association, Fuji Film, NBA

Integrations

TeamSupport integrates with the following business systems and applications:

  • JIRA
  • ServiceNow
  • HubSpot
  • Slack
  • Salesforce.com
  • Beanstalk
  • Highrise
  • MailChimp
  • Nicereply
  • Zoho Reports
  • Dropbox
  • Zapier
  • Facebook
  • Rest API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients.

Company Email

sales@teamsupport.com

Contact No.

Company's Address

100 Highland Park Village, Suite 200
Dallas, TX 75205
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customizable mobile-friendly landing page
  • Embeddable review widget for business website and email signature
  • Distinct feedback request flow
  • Ability to generate reviews directly on third-party sites
  • Custom email drip campaign to request reviews
  • Auto-schedule emails
  • Automatically sends follow up emails
  • Automated removal from email campaign
  • Compliant “kiosk mode” with customer-facing opt-in forms
  • SMS messaging drip campaign
  • Printed review cards to hand out to customers
  • Email signature call-to-action
  • Monitor over 100 review sites
  • Instant review alerts delivered right to your inbox
  • Custom scheduling of auto-sharing reviews to Facebook and Twitter
  • Publish online reviews from around the web
  • Sentiment analysis
  • Aggregate review ratings
  • Review site distribution and strength chart
  • Overall star rating trend analysis

Pricing Info

Contact Rize Reviews for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Rize Reviews integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • WordPress
  • Joomla

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Rize Reviews helps you tactfully ask and remind customers for feedback and guides them through the online review process.

Company Email

Contact No.

Company's Address

3825 S Bowen Rd., Back Building
Arlington, TX 76016
USA

You don’t want simply a wide set of functionalities and flexible pricing plans from a credible CRM Software. Almost as crucial as main features is a trustworthy customer support. You want to make sure that when you have any questions about TeamSupport or Rize Reviews, or you face some problems, or perhaps you’ll want to request a specific change or feature useful to your company you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can profit from personal training or at the very least a knowledge base you can use.

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