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Compare TeamSupport vs Fundly CRM

What is better TeamSupport or Fundly CRM? If you’re experiencing a tough time picking the right CRM Software product for your company, we suggest that you compare and contrast the available software and determine which service offers more advantages. For example, here you can review TeamSupport (overall score: 9.1; user rating: 99%) vs. Fundly CRM (overall score: 7.5; user rating: 100%) for their overall performance.

You can also see which one provides more tools that you need or which has more flexible pricing plans for your current situation. Having a clear table to match their features will significantly boost the chances of getting the appropriate product for your company. Look closely at other factors of the software like ease-of-use, flexibility, scalability, and pricing options.

Right now, the most popular products in our Customer Support Software category are: Salesforce Service Cloud, Salesforce Essentials, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Agent tools

  • Intuitive online help desk interface
  • Customizable dahsboard
  • Powerful search
  • Integrated screen recordings
  • Mobile agent tools
  • Ticket automation
  • SLA management

Collaboration

  • WaterCooler social networking tool
  • Groups
  • Internal chat
  • Wiki
  • Community

Customer self-service

  • Advanced portal tools
  • Ticket deflection
  • Knowledge base

Multi-channel support

  • Email integration
  • Integrated live chat
  • Facebook integration
  • Integrated customer database
  • Product database
  • Track service contracts
  • Integration with popular CRM systems

Management tools

  • Reporting and metrics
  • Rights management
  • Integration with business intelligence systems

Pricing Info

TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:

Support Desk – $50 per agent per month, billed annually

  • Designed for end-user customer support or internal help desk operations;
  • Lets you easily assign, track and manage support requests.

Enterprise – $65 per agent month, billed annually

  • You can connect customer support
  • Product development and product management
  • Teams can use the same tool and share data
  • Track support issues, product bugs, defects, and feature enhancements.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AT&T, Walmart, American Lung Association, Fuji Film, NBA

Integrations

TeamSupport integrates with the following business systems and applications:

  • JIRA
  • ServiceNow
  • HubSpot
  • Slack
  • Salesforce.com
  • Beanstalk
  • Highrise
  • MailChimp
  • Nicereply
  • Zoho Reports
  • Dropbox
  • Zapier
  • Facebook
  • Rest API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients.

Company Email

sales@teamsupport.com

Contact No.

Company's Address

100 Highland Park Village, Suite 200
Dallas, TX 75205
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $55

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Donor management
  • Events management
  • Task and interaction capabilities
  • Manage pledges and grants within NPE platform
  • Reporting capabilities
  • Ease of communication
  • Membership management
  • Custom web pages

Pricing Info

Fundly CRM offers five SMB/enterprise pricing plans, billed annually or per month. Give the details a look, and select the best plan for your needs:

Easy Launch – $55/month

  • Core Features
  • 1 Concurrent User
  • 1000 Contacts
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support
  • 1 Hour Free Web Training

Easy start – $110/month

  • Core Features
  • Unlimited Users  
  • 5,000 Contacts
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support
  • 1 Hour Free Web Training

Easy grow – $220/month

  • Core Features
  • Unlimited Users  
  • 10,000 Contacts
  • 2 Hour Free Web Training
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support

Easy go – $360/month

  • Core Features
  • Unlimited Users
  • 25,000 Contacts
  • 3 Hour Free Web Training
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support

Easy pro – $550/month

  • Core Features
  • Unlimited Users
  • 50,000 Contacts
  • 4 Hour Free Web Training
  • Unlimited E-Communications
  • Email Support
  • Live Chat Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ceres Community Project, BATS Theater, Flagler Humane Societ

Integrations

Currently, Fundly CRM integrates with a variety of CMS and email service providers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Fundly is a one stop shop for all fundraising needs. Improves efficiency in campaigns, interaction with donors and helps organizations to raise more money.

Company Email

info@nonprofiteasy.com

Contact No.

Company's Address

1300 Valley House Dr Suite 100-39,
Rohnert Park, CA 94928
USA

When you choose a solution that you are sure will be an actual asset for your business you shouldn’t just limit yourself to what reviewers have to say about it. Quite frequently personal experience with the service may be different, depending on your own preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each solution to give you a reliable impression of how actual users of TeamSupport and Fundly CRM estimate their experience with the service. Our algorithm is based on advanced analysis of product appearances on other sites, social media and blogs, so you are going to get a full and reliable overview of what other users think about each solution. In this example TeamSupport got a total satisfaction rating at 99% while for Fundly CRM 100% of people claim they had a positive experience with it.

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