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Compare TeamSupport vs Agiloft

What is better TeamSupport or Agiloft? Finding the perfect CRM Software for your business is crucial to improving your company’s productivity. In our platform, you can easily review various solutions to see which one is the ideal software for your requirements. Here you can match TeamSupport vs. Agiloft and check their overall scores (9.1 vs. 8.0, respectively) and user satisfaction rating (99% vs. 100%, respectively).

Additionally, you can look at the details of costs, terms and conditions, plans, features, tools, and more, and decide which software offers more advantages for your business. In general, choose the software that lets you to change the features and pricing to address your business growth or lack of it.

Right now, the most significant services in our Customer Support Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Agent tools

  • Intuitive online help desk interface
  • Customizable dahsboard
  • Powerful search
  • Integrated screen recordings
  • Mobile agent tools
  • Ticket automation
  • SLA management

Collaboration

  • WaterCooler social networking tool
  • Groups
  • Internal chat
  • Wiki
  • Community

Customer self-service

  • Advanced portal tools
  • Ticket deflection
  • Knowledge base

Multi-channel support

  • Email integration
  • Integrated live chat
  • Facebook integration
  • Integrated customer database
  • Product database
  • Track service contracts
  • Integration with popular CRM systems

Management tools

  • Reporting and metrics
  • Rights management
  • Integration with business intelligence systems

Pricing Info

TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:

Support Desk – $50 per agent per month, billed annually

  • Designed for end-user customer support or internal help desk operations;
  • Lets you easily assign, track and manage support requests.

Enterprise – $65 per agent month, billed annually

  • You can connect customer support
  • Product development and product management
  • Teams can use the same tool and share data
  • Track support issues, product bugs, defects, and feature enhancements.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AT&T, Walmart, American Lung Association, Fuji Film, NBA

Integrations

TeamSupport integrates with the following business systems and applications:

  • JIRA
  • ServiceNow
  • HubSpot
  • Slack
  • Salesforce.com
  • Beanstalk
  • Highrise
  • MailChimp
  • Nicereply
  • Zoho Reports
  • Dropbox
  • Zapier
  • Facebook
  • Rest API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients.

Company Email

sales@teamsupport.com

Contact No.

Company's Address

100 Highland Park Village, Suite 200
Dallas, TX 75205
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Tables and Fields
  • Working with Records
  • Document Management
  • Powerful Searching
  • Charts and Reports
  • Communications & E-mail
  • Auditability
  • Automation
  • Brandable Portals
  • Precise Access Control
  • Configurable Interfaces
  • System Integration & API’s
  • Installation and Upgrades

Pricing Info

Quote

Pricing will be based on number of users of various license types as well as the service package preferred.

Enterprise Edition

The tool offers a freemium and paid versions.

Hosted Service

  • Contract Management Suite: $45/user per month
  • Service Desk Suite: $65/user per month
  • Workflow/Custom BPM Suite: $45/user per month

Software Purchase

  • Contract Management Suite: $1,050/user
  • Service Desk Suite: $1,400/user
  • Workflow/Custom BPM Suite: $1,050/user

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Conde Nast publications, Chevron, ProFunds Group

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Agiloft is the leading provider of adaptive web-based business process management solutions for organizations of all sizes.

Company Email

info@agiloft.com

Contact No.

Company's Address

460 Seaport Court, Suite 200, Redwood City, CA 94063

The products analyzed on this page are merely a small part of our full CRM Software category and you should take into account that there might be more reliable solutions available. If you want to ensure you make the best possible choice for your company we strongly encourage you to test more software first. You may also want to study our top 10 CRM Software list to learn which apps are at the moment the highest-rated ones and leaders in the market.

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