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Compare TeamDesk vs babelforce

What is better TeamDesk or babelforce? Buying the perfect Rapid Application Development Software - RAD for your company is vital to improving your company’s efficiency. In our platform, you can easily review numerous solutions to see which one is the appropriate software for your requirements. Here you can match TeamDesk vs. babelforce and check their overall scores (8.5 vs. 6.0, respectively) and user satisfaction rating (N/A% vs. N/A%, respectively).

You can even analyze the details of rates, terms and conditions, plans, functions, tools, and more, and decide which software offers more advantages for your business. In general, select the software that lets you to add/remove features and price terms to match your business growth or lack of it.

We did our best to prepare reviews of all popular Rapid Application Development Software - RAD solutions available out there, but among them these three deserved our special attention: GitHub, Microsoft PowerApps, Google App Maker.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dashboard pages
  • Data management and collection
  • Different templates to choose
  • Document management
  • E-mail notifications
  • Online database
  • Pay-as-you-go service
  • Unlimited customer support
  • Unlimited records
  • Unlimited storage space
  • Views and reports
  • Workflow rules

Pricing Info

TeamDesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. The vendor also offers a 14-day free trial that you can check out. The following paid plans are available:

Starter Edition: $49/month

  • Price per database
  • Up to 5 users
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support

Team Edition: $99/month

  • Price per database
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Extra user packs
  • 1 Extra User – $9/month
  • 10 Users Pack – $79/month
  • 100 Users Pack- $499 / month
  • External Users Pack – $99 /month

Enterprise Edition: $249/month

  • Unlimited databases
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Own sub-domain
  • Custom Branding
  • Manageable user list
  • IP Address Filtering
  • Password Policies
  • 1 Extra User – $19/month
  • 10 Users Pack – $159/month
  • 100 Users Pack – $999/month
  • External Users Pack – $199/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ecco Safety Group, Acculink, Argensun S.A., Axon Consultancy Limited

Integrations

TeamDesk supports API interface, so it may be integrated with any system, supporting API.

TeamDesk also supports email interface, so it may retrieve and parse email notifications generated by other systems, providing an additional way of integration if API is not suitable. Furthermore, the SMS sending functionality can be integrated via Call-URL workflow action.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online database software that lets teams easily design web-based database applications or use predefined solutions to manage business information.

Company Email

info@foresoft.net

Contact No.

Company's Address

ForeSoft Corporation,
1644 RFD, Long Grove,
IL 60047, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Create any Communication Solutions
  • Cloud-Based Contact Center
  • Outbound Calls
  • SIP Softphone
  • Business Process Logic
  • Skills-Based Call Routing
  • Multilingual CallRoutng
  • Intelligent Queueing System
  • IVR Systems
  • Call Center Scheduling
  • Cloud-Based Data Integration
  • REST API
  • Real-Time Notifications
  • Helpdesk and CRM Integrations
  • Call Center Reporting and Analytics
  • Automatic 2-Way SMS Service
  • PremumVoIP Calls
  • International Numbers
  • Call Recording and PCI Compliance

Pricing Info

babelforce offers three SMB and enterprise pricing plans for users to choose. All the plans are available on a monthly subsciption basis, and the pricing varies depending on the features you want to include. Here are the details of each plan:

babelForYou

  • $29/User/Mo.
  • Automate call and messaging processes across your favorite tools: your helpdesk, your CRM and your own systems … and any API.
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other systems
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Fax-to-email, to ticket, to task
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Real-time dashboard for inbound and outbound interactions
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

babelFlex

  • $49/User/Mo.
  • Access to advanced capabilities and more control of infrastructure like recordings. This account also increases resources to cater for larger teams and even more automation.
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Add custom data to contexts for triggering
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Retrieve data from other source for use in IVR
  • Trigger action on other API from call flows
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other systems
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Stop and start recordings
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Add your own or custom carrier or carrier call plan for voice or SMS
  • Fax-to-email, to ticket, to task …
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Central config and management of phone devices: softphones and hardphones
  • Support to optimize voice quality in your networks
  • Real-time dashboard for inbound and outbound interactions
  • Multiple dashboards for teams, queues and specific configurations
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

babelEnterprise

  • $49/User/Mo.
  • Need to add global deployment or specific territories? Need to satisfy compliance and security requirements? Want to keep all your data out of the cloud – hybrid cloud/private? Or need to scale massively? Want to integrate into your platform?
  • Create process flows for integrated CRMs
  • Create process flows for integrated ticketing/case management
  • Define actions on any other API
  • Create automations with actions across pre-built integrations
  • Use events in calls and messaging to trigger actions
  • Use events in queues and IVR apps to trigger actions
  • Add custom data to contexts for triggering
  • Create self-defined events to trigger actions
  • Trigger SMS with info, links from any other app
  • Create 2-way SMS conversation workflows for agents
  • Create bulk SMS messaging flows
  • Dynamic queue experience based on conditions
  • IVR app and queue flow builder
  • Retrieve data from other source for use in IVR
  • Trigger action on other API from call flows
  • Trigger email or other message from anywhere in a babelforce interaction flow
  • Skills-based routing
  • Availability-based routing
  • Attribute and status-based routing
  • Create queues with dynamic selections of employees
  • Cascade queues in any way to create overflows
  • Use previous interactions and data to select employees
  • Auto present employees with next call, message, task or any object in your other
  • Automatically route contact or lead follow-up to agent
  • Add connect request from website call-back or any other tool
  • Generate lists of connection requests from any web tool
  • Dynamically order and re-schedule calls based on data from any source
  • Allow employees to schedule next call-back or contact instantly
  • Create automated outbound campaigns compliant with local regulations
  • Dynamic triggering to record inbound calls
  • Enable compliant recording of outbound calls
  • Allow opt-out of call recording (local legal requirements)
  • Stop and start recordings
  • Use own storage and/or keep recordings for longer periods
  • Meta data and recording control for special purposes: contract closure, financial services compliance
  • PCI compliant call recording
  • Automated monitoring of live services and auto failure detection
  • Elastic resource allocation to handle any number of calls
  • Send calls from other providers via SIP to babelforce
  • Multile terrritory deployment: APAC, EU/EMEA, USA, LATAM
  • Dedicated availability SLAs
  • Hybrid deployment (some data and services in private hosting)
  • Virtual private network – segregated services
  • Phone numbers for voice and SMS in almost any country in the world
  • Use your existing phone numbers: SIP forwarding, interconnection and porting are all supported
  • Register and verify existing external phone numbers for use in babelforce workflows
  • Add numbers and inbound carrier routes in any country
  • Add your own or custom carrier or carrier call plan for voice or SMS
  • Fax-to-email, to ticket, to task …
  • Use speech recognition together with other automation: IVR and SMS
  • Connect your existing phone devices
  • Use separated LAN optimized for voice
  • Central config and management of phone devices: softphones and hardphones
  • Support to optimize voice quality in your networks
  • Use your existing PBX or ACD with SIP trunking
  • Add multiple SIP channels per user (for multi-device unified communications use cases)
  • Real-time dashboard for inbound and outbound interactions
  • Multiple dashboards for teams, queues and specific configurations
  • Reports on agent activity and performance
  • Extract data into own data warehouse
  • Automatically add data to objects in other tools (tickets, tasks, leads, contacts …) to use other reporting
  • Metrics API and metrics widgets to embed real-time data in any web tool
  • Push data to create real-time use cases in any other system

For more information about babelforce’s enterprise pricing plan or if you want to request a quote for a more flexible package/plan that suits your business and integration needs, please contact the vendor.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Remix, SAPOTECH, Jobbers

Integrations

babelforce supports integration with the following popular CRM, helpdesk, and business tools:

  • Zendesk
  • ZOHO Desk
  • Freshdesk
  • ZOHO CRM
  • Salesforce
  • Sugar CRM
  • BPM Online
  • LnkedIn
  • bmc
  • HunSpot CRM
  • Pipedrive

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful and flexible communications automation and global integration platform which helps businesses and companies build different types of cloud-based call center or contact center solutions that they can integrate with their business tools and processes to improve customer interactions and experiences.

Company Email

support@babelforce.com

Contact No.

Company's Address

babelforce
Straße der Pariser Kommune 12-16
Berlin, Germany 10243

Zoho Creator

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Drag-and-drop application builder
  • Workflow Builder
  • Tasks, Reminders, and Notifications
  • Custom Reports And Interactive Dashboards
  • Secure Access Controls
  • Multi-Language Support
  • Integration and API
  • Mobile Apps
  • Collaboration Tools
  • Smart Reports
  • Customer Portal

Pricing Info

Zoho Creator offers flexible pricing options to match with your business requirements. A 15-day free trial is available to let users try out the software’s features. Once it ends, you may choose among its premium plans for access to advanced features.

Basic – $15/user/month (billed monthly) or $10/user/month (billed annually) plus tax, as applicable

  • 3 apps
  • 25,000 records
  • Choose from over 50 ready-to-use apps
  • Forms, reports, pages, and workflows 
  • Third-party integrations
  • Collaboration and sharing
  • iOS, Android mobile app
  • 24*5 live support

Premium – $30/user/month (billed monthly) $20/user/month (billed annually) plus tax, as applicable

  • 50 apps
  • Unlimited records
  • Includes All Basic Features
  • Customer Portal (add-on)
  • Developer Sandbox
  • Record Audit
  • Application backup
  • Multi-language support
  • Offline mobile access
  • Payment gateway integration

Ultimate – $35/user/month (billed annually) plus tax, as applicable

  • Unlimited apps
  • Unlimited users
  • Includes All Premium Features
  • 5000 Customer Portal Users
  • Rebranded mobile apps
  • Premium support
  • Active Directory integration & user provisioning
  • Enterprise onboarding
  • Enhanced operating limits

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

HP, BBC, IKEA, PayPal, Pixar

Integrations

Zoho Creator integrates with the following business systems and applications:

  • Zoho Support
  • Zoho Subscriptions
  • Zoho Reports
  • Zoho Recruit
  • Zoho Invoice
  • Mad Mini
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Books
  • Google Apps For Work
  • Zoho Calendar
  • Asana
  • MailParser.io
  • Trello
  • WebMerge

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Creator is a low-coding platform that lets you build online database applications for your unique business needs.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

When you pick a solution that you are sure will be an actual asset for your business you shouldn’t just focus on what professionals have to say about it. Quite frequently individual experience with the service may be different, depending on specific goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each solution to give you a reliable overview of how actual users of TeamDesk and babelforce estimate their experience with the product. Our system is built around detailed analysis of product mentions on other websites, social media as well as blogs, so you are going to obtain a full and reliable landscape of what other customers think about each app. In this case TeamDesk got a total satisfaction rating at N/A% while for babelforce N/A% of users express they had a positive experience with it.

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