MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Tawk.to vs. WSDesk

Various firms require different types of Customer Support Software. To understand well which solution meets your requirements, think about evaluating various options feature by feature including their terms and costs. Furthermore, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system. The results are: Tawk.to (8.5) vs. WSDesk (8.0) for overall quality and functionality; Tawk.to (88%) vs. WSDesk (N/A%) for user satisfaction rating. Analyze their high and weaker points and see which software is a better option for your company. A simple, practical tip is to list the strengths and weaknesses of both applications next to each other and find out which software has more benefits. Right now, the top products in our Live Chat Software category are: Kayako, Freshchat, LiveAgent.
Software

Tawk.to

VS

WSDesk

VS

Tawk.to screenshot WSDesk screenshot
Pricing Details

Our Score

Our Score

8.5 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

88% ?

Client Experience

N/A% ?

Pricing

Pricing

free

$89

Pricing Model

Pricing Model

Free Free | One-time payment
Complete Review

Complete Review

Overview

Overview

Tawk.to is a unique and fun live chat support application.
WSDesk is a ticketing platform that enables businesses to transform their WordPress eCommerce website or online store to a web-based support desk.
Easy Links
Pricing Details

Pricing Details

Learn more about Tawk.to pricing Learn more about WSDesk pricing
Contact Address

Contact Address

No-1AAC-214, 1st Floor, East of NGEF Layout, 1st AA Cross]
Kasturi Nagar, Bengaluru, Karnataka 560043
India
Languages

Languages

English English
Popular Clients

Popular Clients

Mercedes-Benz, Hyundai, RACV
Company Email

Company Email

support@tawk.to support@wsdesk.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Features

Available Features

Tawk.to FEATURES

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information

WSDesk FEATURES

  • Simple Interface
  • Create Tags, Labels, Ticket Fields, etc.
  • Auto-Tagging
  • Auto-Assigning
  • Auto-Suggestion
  • Email Support
  • Backup and Restore
Available Plans

Available Plans

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:

Free Version – No License

  • Email Support System
  • Ajax Based System
  • Wonderful UI
  • Agents Reports
  • Customizable Ticket Fields
  • Agents Management
  • Customizable Support Form
  • Attachment support
  • Import Zendesk Tickets
  • Unlimited Agents
  • Reporting And Analysing Tool

Single Site License – $89

  • Auto Tagging And Assigning
  • Auto Suggestion System
  • Ticket Custom Views
  • Triggers & Automation
  • WSDesk Backup & Restore
  • WooCommerce Fields & Reports
  • One Year Support & Updates
  • Email Support System
  • Ajax Based System
  • Wonderful UI
  • Agents Reports
  • Customizable Ticket Fields
  • Agents Management
  • Customizable Support Form
  • Attachment support
  • Import Zendesk Tickets
  • Unlimited Agents
  • Reporting & Analyzing Tool

Five Sites License – $129

  • Auto Tagging And Assigning
  • Auto Suggestion System
  • Ticket Custom Views
  • Triggers & Automation
  • WSDesk Backup & Restore
  • WooCommerce Fields & Reports
  • One Year Support & Updates
  • Email Support System
  • Ajax Based System
  • Wonderful UI
  • Agents Reports
  • Customizable Ticket Fields
  • Agents Management
  • Customizable Support Form
  • Attachment support
  • Import Zendesk Tickets
  • Unlimited Agents
  • Reporting And Analysing Tool
Supported Integrations

Supported Integrations

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart

WSDesk integrates with the following business systems and applications:

  • WooCommerce
Types of Support

Types of Support

Live Support
Training
Ticket
Phone No.

Phone No.

Product Comparisons

Product Comparisons

Compare with Orchard Collaboration
Compare with Casengo
Compare with KANA Express
Compare with Goverlan Reach
Compare with Tender Support
Compare with Abhisi
Compare with Gigya
Compare with Aspect Zipwire
Compare with Get Satisfaction
Compare with SysAid
Compare with Vision Helpdesk
Compare with AnswerDash
Compare with CloudBerry Remote Assistant
Compare with CrazyCall
Compare with CDMessenger
Compare with Vivantio Service Desk
Compare with Giosg
Compare with Helpdesk Pilot
Compare with Zoho SalesIQ
Compare with Vivocha
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

It may not always be enough to just compare Tawk.to and WSDesk against each other. Although useful tools, pricing plans and user experience are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards claimed by every software. In many cases a less popular app may turn out to be an excellent choice that was distinguished with industry awards such as our Exceptional Customer Support Award which reveals that regardless of limited market presence it’s a significant contender to the services that rule the market.