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Compare Tawk.to vs. Tender Support

With different features, pricing, details, and more to compare, choosing the right Customer Support Software for your organization is tough. But by using our system, it's easy to match the characteristics of Tawk.to and Tender Support including their general score, respectively as: 8.5 and 7.8 for overall score and 88% and 97% for user satisfaction. You can also compare them feature by feature and see which program is a more suitable fit for your company. Remember to ask for a free trial first before getting a plan to get a firsthand experience how the solution can benefit you in real setting. People who are pressed for time or could use a Live Chat Software recommendation from our experts might want to examine these top choices for the current year: Kayako, Freshchat, LiveAgent.
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Tawk.to

VS

Tender Support

VS

Tawk.to screenshot Tender Support screenshot
Pricing Details

Our Score

Our Score

8.5 ?

Our Score

7.8 ?

Customer Experience

Customer Experience

Customer Experience

88% ?

Customer Experience

97% ?

Cost

Cost

free

$9

Pricing Type

Pricing Type

Free Monthly payment | Annual Subscription
Complete Review

Complete Review

Product Info

Product Info

Tawk.to is a unique and fun live chat support application.
A customer support application that allows you to create public forums and discussion boards that can be shared with your all web visitors.
Easy Links
Company's Address

Company's Address

ENTP, 917 SW Oak Street, #422, Portland, OR 97205
Pricing Details

Pricing Details

Learn more about Tawk.to pricing Learn more about Tender Support pricing
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
List of Features

List of Features

Tawk.to FEATURES

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information

Tender Support FEATURES

  • Advanced reporting
  • Assign a discussion
  • Autosuggest request answers
  • Canned replies
  • Collect support requests
  • Create a searchable knowledge base
  • Create and assign queues
  • Custom branding options
  • Dashboard
  • Email commands
  • Embed a widget on your site
  • Limited and VIP access for clients
  • Discussion boards and public forums
  • Reminders and activity filters
  • Reply on the go
  • Send and receive support issues
  • Set tasks and assignments
  • Single sign-on
  • Smart email autoresponses
  • Synchronize customer issues with tickets
Pricing Info

Pricing Info

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.

Starter: $9 per month

  • Everything to get started
  • Community forums
  • Knowledge base
  • Email support

Standard: $49 per month

  • Tools for busy teams
  • Advanced reports
  • Single sign-on
  • Canned replies

Pro: $99 per month

  • Advanced features
  • Full customization
  • Activity filters
  • Private site
Popular Customers

Popular Customers

Mercedes-Benz, Hyundai, RACV Literature Latte, Trillian, Airbrake.io, Goodsie
Types of Support

Types of Support

Live Support
Training
Training
Company Email

Company Email

support@tawk.to
Available Integrations

Available Integrations

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart

No information available.

Languages

Languages

English English
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Phone No.

Phone No.

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QUICK LINKS

QUICK LINKS

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If you compare different Customer Support Software solutions you shouldn’t just analyze their list of features and offered pricing plans. Pay attention to the fact that the solution should be adjusted to your work processes and team so the more flexible their offer the better. Explore which platforms are supported by Tawk.to and Tender Support and be certain you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a critical factor for many businesses.