Compare Tawk.to vs. Slaask

Specific companies demand different types of Customer Support Software. To understand well which solution suits you, think of comparing various solutions feature by feature along with their conditions and pricing. Similarly, you can get a quick idea of their general performance and customer feedback by having a look at our smart scoring system. The results are: Tawk.to (8.5) vs. Slaask (8.0) for general quality and usefulness; Tawk.to (88%) vs. Slaask (100%) for user satisfaction rating. Check out their strong and weak points and see which software is a better option for your company. One simple but effective way is to write the advantages and disadvantages of both services side by side and check which solution has more benefits. Our experts made sure to prepare reviews of all popular Live Chat Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Freshchat, Kayako, LiveAgent.
Comparison

Tawk.to

VS

Slaask

VS

Tawk.to screenshot Slaask screenshot
Pricing Details

Score

Our Score

8.5 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

88% ?

Client Experience

100% ?

Price

Price

free

$16.94

Pricing Type

Pricing Type

Free Monthly payment | Annual Subscription
Complete Review

Complete Review

General Info

General Info

Tawk.to is a unique and fun live chat support application.
Slaask is a customer service app for all Slack users, it enables you to chat with your leads and customers in real time, and directly from Slack.
Easy Links
Customer Support

Customer Support

Live Support
Training
Phone Live Support
Ticket
Pricing Details

Pricing Details

Learn more about Tawk.to pricing Learn more about Slaask pricing
Company's Address

Company's Address

2443 Fillmore St, # 380-7996
94115 San Francisco
USA
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Supported Integrations

Supported Integrations

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart

Slaask integrates with the following systems and applications:

  • Slack
  • Zendesk
  • Salesforce
  • Microsoft Dynamics Crm
  • Hubspot
  • Insightly
  • Infusionsoft
  • Oracle Crm On Demand
  • Sap
  • Sugarcrm
  • Kayako
  • OsTicket
  • OTRS
  • HESK
  • Simple Ticket
  • Spiceworks
  • Request Tracker
  • Freshdesk
  • eTicket
Features

Features

Tawk.to FEATURES

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information

Slaask FEATURES

  • Visitor Identification
  • User Overview
  • File Sharing
  • Video Uploading
  • Live Chat
  • Unfurling Links
  • Centralized Database
  • Injecting Visitor Attributes to Messages
  • Adblocker Whitelisting Widget
  • Automated Interactions
  • Scheduling
  • Dedicated Messaging
  • Automated Redirection of Clients
  • Performance Analytics
  • Pre-Chat Questions
  • Text Formatting
  • Editing/Deleting Sent Text
  • Canned Responses
  • Auto-Cleaning
  • Mobile-Responsive Widget
  • Offline Mode
  • Notifications
  • Dedicated Channels for all Conversations
  • Widget Customization
  • Inquiries
  • Page Selection
  • Chart Backup
  • Emoticons & Simple Command
  • Easy Integration
  • Multilingual support
  • Set up a bot for your company
  • Screenshots
  • Chat background
  • Block a spam bot or a visitor
  • Define a max number of “concurrent chats” for each of your team member
  • Export chat transcripts
  • Display your role during the conversation
  • Know your lead/customer’s path in real time
  • Customize a notification sound on your lead/customer’s end
  • Make your chats emotional with GIFs
  • Select from docked/undocked web browser live-chat
Popular Customers

Popular Customers

Mercedes-Benz, Hyundai, RACV Harvard Medical School, SIGFOX, United Nations, Universite Paris
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact Email

Contact Email

support@tawk.to
Phone No.

Phone No.

Available Languages

Available Languages

English English
Pricing Plans

Pricing Plans

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

Slaask offers three different payment plans:

Starter – $16.94/month

  • Unlimited Team Members
  • Full Customization
  • Automatic Chat Dispatching
  • Real-Time Visitor Tracking
  • Elemental Analytics
  • SLA
  • 1 Widget and 1 Trigger
  • Live Chat Support
  • Slaask’s Branding
  • 60 Unique Communications

Growth – $49.94

  • Everything in Starter
  • Automated User Identification
  • 5 Widgets & 5 Triggers
  • Full Analytics (with KPI)
  • Automated Team Member Presence
  • Minimal Slaask Branding (Your branding is emphasized)
  • 24/5 Priority Support
  • 300 Unique Conversations per month

Premium – $124.94

  • Everything in Growth
  • Unlimited Widgets
  • Unlimited Sub-Teams
  • Full White-Labeling
  • 99.99% Up-Time Guaranteed
  • Avatars For Your Company’s Image
  • 24/5 Worldwide Premium Support
  • 1500 Unique Conversations per month

All prices are annual subscription prices. The company offers a free trial for every plan.

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which product will perform best for your company it may be a good idea to check out each service’s social metrics. Such metrics are usually a way to see how popular each product is and how big is its online presence. For instance Tawk.to Twitter account has currently 2696 followers. At the same time Slaask Twitter is followed by 1744 people.