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Compare Tawk.to vs Ringostat

What is better Tawk.to or Ringostat? Today’s enterprises seek the top Customer Support Software product to continue to be competitive. On this page we help you with choosing the right service, by allowing you to assess Tawk.to and Ringostat down to the very details of their individual offers.

You can even make use of our overall scoring values, which rate the software all round quality and performance. Tawk.to got a 8.5 score, while Ringostat has a score of 7.3. Likewise, you may compare their general user satisfaction rating: 88% (Tawk.to) against 100% (Ringostat). Remember to choose the software that best answers your top issues, not the application with the higher number of features.

In the event you would like to quickly decide on the top Live Chat Software according to our review team we recommend you take a look at the following solutions: Salesforce Live Agent, Freshchat, LiveChat.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information

Pricing Info

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mercedes-Benz, Hyundai, RACV

Integrations

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Tawk.to is a unique and fun live chat support application.

Company Email

support@tawk.to

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Tracing
  • Call Forwarding
  • Call Monitoring
  • Call Recording
  • Call Volume Adjustment
  • Call Storage
  • Call Reporting
  • Call Logs
  • Call Analytics
  • Caller Information Collection
  • Call-Back Ability
  • Conversion Monitoring
  • API
  • Third-Party App Syncing
  • Software Configuration
  • Analytics & Reporting

Pricing Info

Ringostat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Small Business – $50/month

  • Zero-cost 14-day trial
  • 5 connected numbers
  • Up to 250 unique visitors daily

Medium-Sized Business – $75/month

  • Zero-cost 14-day trial
  • 10 connected numbers
  • Up to 1000 unique visitors daily

Enterprise – $200/month

  • Zero-cost 14-day trial
  • 50 connected numbers
  • Up to 5500 unique visitors daily

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Audi, Oxford Medical, Kurilova & Company

Integrations

Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Google Analytics
  • Woopra
  • Kissmetrics
  • OWOX BI

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.

Company Email

sales@ringostat.com

Contact No.

Company's Address

25 Broadway, 10th Floor
New York, NY 1000
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

If you are still having doubts about which solution will perform best in your case it may be a sensible idea to check out each service’s social metrics. These metrics are usually an indicator of how popular a given software is and how large is its online presence. For instance, in case of Facebook Tawk.to has 12948 likes on their official page while Ringostat profile is liked by 290 people.

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