Compare Predictive Dialer vs. Tawk.to

Getting the proper Customer Support Software product is as simple as assessing the good and weaker characteristics and terms offered by Tawk.to and Predictive Dialer. Here it's also possible to match their total scores: 8.5 for Tawk.to vs. 7.8 for Predictive Dialer. Or you can check their general user satisfaction rating, 88% for Tawk.to vs. 100% for Predictive Dialer. We suggest that you take some time to review their unique features and decide which one is the better choice for your organization. What’s more don’t forget to factor in your company’s or industry’s unique case, for example, a multilingual app for a global company or a mobile app to help you work on the go. Those of you who want to save some time or want a Live Chat Software advice from our experts might want to examine these top choices for the current year: Zoho SalesIQ, LiveAgent, Freshdesk.
Comparison

Predictive Dialer

VS

Tawk.to

VS

Predictive Dialer screenshot Tawk.to screenshot
Pricing Details

Total Score

Our Score

7.8 ?

Our Score

8.5 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

88% ?

Cost

Cost

by quote

free

Price Scheme

Price Scheme

Quote-based Free
Complete Review

Complete Review

Overview

Overview

A call center software solution for businesses of all sizes and industries.
Tawk.to is a unique and fun live chat support application.
Quick Links
Available Support

Available Support

Phone Live Support
Ticket
Live Support
Training
Cost Details

Cost Details

CallTools.com Predictive Dialer’s  SMB and enterprise pricing information is available only upon request. Please contact the company for details, and ask for your quote.

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

Popular Customers

Popular Customers

HSC Marketing, SafeGate Computer Solution; Pearson Virtual Professionals, LLC Mercedes-Benz, Hyundai, RACV
Vendor Email

Vendor Email

support@calltools.com support@tawk.to
Contact No.

Contact No.

+1-800-679-1637
Company's Address

Company's Address

16842 Von Karman Suite 250
Irvine, CA 92606
USA
Integrations

Integrations

CallTools.com Predictive Dialer supports integrations with CRM platforms such as Zoho CRM, SugarCRM, and Microsoft Dynamics CRM. It can also be integrated with the following applications and solutions using Zapier:

  • Salesforce
  • NetSuite
  • Infusionsoft
  • HubSpot
  • DebtPaypro
  • Zillow
  • Pipeline Deals
  • Google Calendar
  • Google Sheets
  • Facebook Lead Ads
  • BASE
  • Magento
  • Avaya Aura Call Center Elite
  • Pipedrive
  • Shopify
  • Zendesk

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Details

Pricing Details

Learn more about Predictive Dialer pricing Learn more about Tawk.to pricing
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, International
List of Features

List of Features

Predictive Dialer FEATURES

  • Predictive Dialing
  • Predicts Based on Call Metrics and Data
  • Predicts Numbers to Dial
  • Predicts When to Dial
  • Skips Answering Machines
  • Automatically Detects Voicemails
  • Avoids Dead Numbers
  • Transfers Live Calls to Agents Anywhere
  • Increased Time Talk
  • Keeps Agents on the Phone
  • Keeps All Agents Connected
  • Reach More Customers or Leads
  • Transfers Live Calls to Agents Anywhere
  • Skill-Based Call Routing
  • One Virtual Contact System
  • Call Monitoring
  • Call Recordings
  • Real-Time Call Metrics
  • Manage Call Dispositions
  • Track AHT
  • Track Call Volume

Tawk.to FEATURES

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Compare Alternatives

Compare Alternatives

Compare with Convoso
Compare with Tawk.to
Compare with Cayzu
Compare with Teamwork Desk
Compare with Velaro
Compare with Intercom
Compare with Get Satisfaction
Compare with 3Clogic
Compare with BoldChat
Compare with Bluenose
Compare with Beevolve
Compare with LivePerson
Compare with HelpWire
Compare with Convoso
Compare with CDMessenger
Compare with Helpman
Compare with Answerbase
Compare with Front
Compare with JivoChat
Compare with BoldChat
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

Please pay attention to the fact that while both Tawk.to and Predictive Dialer may provide a top quality range of features every solution may be aimed at a different business size. If you are comparing features you may want to pay attention to a business type they are aimed at. Some elements could scale up efficiently for large enterprises but if you run a small or medium company it’s usually better to avoid paying for complex features that you might never use.