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Compare Predictive Dialer vs. Tawk.to

A great way to find the appropriate Customer Support Software product for your firm is to evaluate the solutions against each other. Here you can compare Tawk.to and Predictive Dialer and see their functions compared thoroughly to help you pick which one is the superior product. Also, you can review their overall ratings, for instance: overall score (Tawk.to: 8.5 vs. Predictive Dialer: 7.8) and user satisfaction (Tawk.to: 88% vs. Predictive Dialer: 100%). Examine their varying features and similarities and find out which one outperforms the other. Similarly think about how your business will look like in the future; will your company outgrow the app in the next 3-5 years? Right now, the best solutions in our Live Chat Software category are: LiveAgent, Kayako, Freshchat.
Software

Predictive Dialer

VS

Tawk.to

VS

Predictive Dialer screenshot Tawk.to screenshot
Pricing Page

Our Score

Our Score

7.8 ?

Our Score

8.5 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

88% ?

Pricing

Pricing

by quote

free

Price Scheme

Price Scheme

Quote-based Free
Full Review

Full Review

General Description

General Description

A call center software solution for businesses of all sizes and industries.
Tawk.to is a unique and fun live chat support application.
Easy Links
Pricing Page

Pricing Page

Learn more about Predictive Dialer pricing Learn more about Tawk.to pricing
Support Types

Support Types

Phone Live Support
Ticket
Live Support
Training
Phone No.

Phone No.

+1-800-679-1637
List of Features

List of Features

Predictive Dialer FEATURES

  • Predictive Dialing
  • Predicts Based on Call Metrics and Data
  • Predicts Numbers to Dial
  • Predicts When to Dial
  • Skips Answering Machines
  • Automatically Detects Voicemails
  • Avoids Dead Numbers
  • Transfers Live Calls to Agents Anywhere
  • Increased Time Talk
  • Keeps Agents on the Phone
  • Keeps All Agents Connected
  • Reach More Customers or Leads
  • Transfers Live Calls to Agents Anywhere
  • Skill-Based Call Routing
  • One Virtual Contact System
  • Call Monitoring
  • Call Recordings
  • Real-Time Call Metrics
  • Manage Call Dispositions
  • Track AHT
  • Track Call Volume

Tawk.to FEATURES

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information
Supported Integrations

Supported Integrations

CallTools.com Predictive Dialer supports integrations with CRM platforms such as Zoho CRM, SugarCRM, and Microsoft Dynamics CRM. It can also be integrated with the following applications and solutions using Zapier:

  • Salesforce
  • NetSuite
  • Infusionsoft
  • HubSpot
  • DebtPaypro
  • Zillow
  • Pipeline Deals
  • Google Calendar
  • Google Sheets
  • Facebook Lead Ads
  • BASE
  • Magento
  • Avaya Aura Call Center Elite
  • Pipedrive
  • Shopify
  • Zendesk

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart
Languages Supported

Languages Supported

English English
Cost Details

Cost Details

CallTools.com Predictive Dialer’s  SMB and enterprise pricing information is available only upon request. Please contact the company for details, and ask for your quote.

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Company Email

Company Email

support@calltools.com support@tawk.to
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Popular Clients

Popular Clients

HSC Marketing, SafeGate Computer Solution; Pearson Virtual Professionals, LLC Mercedes-Benz, Hyundai, RACV
Vendor's Address

Vendor's Address

16842 Von Karman Suite 250
Irvine, CA 92606
USA
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Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you continue having second thoughts about which software will be best for your company it might be a sound idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular each software is and how big is its online presence. For instance, in case of Facebook Tawk.to has 12948 likes on their official page while Predictive Dialer profile is liked by 1302 users.