Compare Tawk.to vs. MiContact CenterThere are numerous Customer Support Software products in the market today. The best way to find out which one fits your needs best is to compare them side by side. For instance, here you can assess Tawk.to and MiContact Center for their overall score (8.5 vs. 7.8, respectively) or their user satisfaction rating (88% vs. 100%, respectively). Additionally, you can examine their capabilities and pricing conditions along with other valuable details below. When matching products make sure to analyze their corresponding features and mark their distinctive elements to get a clearer picture of both deals. Similarly, bear in mind to assess non-core issues such as security, backup, ease-of-use, and customer service. We did our best to prepare reviews of all popular Live Chat Software services available on the market, but among them these three deserved our special attention: Freshchat, Kayako, LiveAgent.
Tawk.to is a unique and fun live chat support application.
MiContact Center offers a range of cloud contact center solutions with varying levels of functionality and complexity for businesses of all sizes.
|English||English, China, Germany, India, Japan|
|+61 290 239 500|
|Learn more about Tawk.to pricing||Learn more about MiContact Center pricing|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Mercedes-Benz, Hyundai, RACV||Make a Wish, Starwood Hotels and Resorts, Rock and Roll Hall of Fame and Museuem|
Tawk.to is a cloud-based, open API that is integrated with the following applications:
Mitel Portfolio Integrations
MiContact Center solutions integrate across the portfolio to extend the contact center’s capabilities. These integrations include:
Third-Party Contact Center Applications
Mitel has partnered with numerous third-party firms that provide complementary applications to MiContact Center Solutions, ensuring users have easy access to pre-integrated, best-in-class solutions.
These solutions include:
Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.
Contact Mitel for a custom price quote based on your business size.
|350 Legget Dr., Kanata, ON K2K 2W7, Canada|
Page last modified
Almost as essential as useful features and client support responsiveness are pricing packages provided by Tawk.to and MiContact Center. Even though cost should not be the sole element it’s surely a key thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up if your team grows. You should be certain you don’t select packages that include extra tools that you won’t use and always try to get in touch with the vendor directly as big companies can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to spend any money and gives you a practical overview of what it’s like to work with Tawk.to and MiContact Center.