Compare Tawk.to vs. CallFire

If you’re getting a tough time selecting the best Customer Support Software product for your circumstances, it’s a good idea to do a comparison of the available software and determine which one offers more positive aspects. For example, here you can examine Tawk.to (overall score: 8.5; user rating: 88%) vs. CallFire (overall score: 7.5; user rating: 99%) for their overall performance. You can even see which one provides more tools that you need or which has more suitable pricing plans for your current budget constraints. Having a clear table to match their features will significantly increase the odds of getting the appropriate product for your company. Pay attention to other aspects of the software like intuitiveness, adaptability, scalability, and pricing plans. If you have to quickly decide on the best Live Chat Software according to our review team we recommend you examine the following solutions: Kayako, Zoho SalesIQ, LiveAgent.
Software

Tawk.to

VS

CallFire

VS

Tawk.to screenshot CallFire screenshot
Pricing Page

Total Score

Our Score

8.5 ?

Our Score

7.5 ?

Client Experience

Client Experience

Client Experience

88% ?

Client Experience

99% ?

Price

Price

free

$99

Price Scheme

Price Scheme

Free Monthly payment
Complete Review

Complete Review

Product Info

Product Info

Tawk.to is a unique and fun live chat support application.
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Easy Links
Cost Details

Cost Details

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

CallFire offers four plans:

Pay As You Go: 5 cents per minute/text

  • No monthly fee
  • Optional monthly rentals: $3.00 phone numbers, $25 keywords

Lite: $99/month

  • 2500 minutes/texts
  • Optional monthly rentals: $2.50 phone numbers, $20 keywords

Startup: $199/month

  • 5500 minutes/texts
  • Optional monthly rentals: $2.25 phone numbers, $15 keywords

Pro: $599/month

  • 20,000 minutes/texts
  • Optional monthly rentals: $1.75 phone numbers, $10 keywords

All plans include:

  • 6am – 6pm PT customer support
  • Dial within the US and Canada
  • Extensive real-time reporting
  • Free transfers
  • Record inbound calls for free
  • Simple “Do Not Call” list setup
  • Text-to-speech support
  • Unlimited contacts
List of Features

List of Features

Tawk.to FEATURES

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information

CallFire FEATURES

  • Analytics reports
  • Auto-attendant and call routing
  • Automated polls and surveys
  • Call tracking
  • Campaign management
  • CRM integration
  • Customer history and notes
  • Data collection
  • Developer API
  • DNC/FTC compliance info
  • Interactive voice response (IVR)
  • Multi-line dialing
  • Prerecorded messages as voicemails
  • Remote/home agents
  • Single-line auto-dialer
  • SMS-enabled call tracking
  • Text messaging
  • Track real-time results
  • Unlimited call transfers (1 credit/min)
  • Voice broadcast
Phone No.

Phone No.

+1.877.897.3473
Contact Email

Contact Email

support@tawk.to support@callfire.com
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Popular Clients

Popular Clients

Mercedes-Benz, Hyundai, RACV The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19
Available Languages

Available Languages

English English
Available Support

Available Support

Live Support
Training
Phone Live Support
Ticket Training
Pricing Page

Pricing Page

Learn more about Tawk.to pricing Learn more about CallFire pricing
Contact Address

Contact Address

1410 2nd St., Suite 200, Santa Monica, CA 90401
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Integrations

Integrations

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart
  • Salesforce
  • Zoho
  • Zendesk
  • Sugar – pending
  • Netsuite – pending
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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In case you continue having second thoughts about which app will be best for your company it may be a sound idea to examine each service’s social metrics. These metrics are frequently a sign of how popular every solution is and how wide is its online presence. For example Tawk.to Twitter account has currently 2696 followers. At the same time CallFire Twitter is followed by 29471 people.