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Compare SysAid vs RumbleTalk

What is better SysAid or RumbleTalk? If you’re getting a hard time picking the right Help Desk Software product for your needs, try to do a comparison of the available software and see which one offers more benefits. For instance, here you can assess SysAid (overall score: 9.0; user rating: 98%) vs. RumbleTalk (overall score: 7.1; user rating: N/A%) for their overall performance.

You can also see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Having a clear table to compare their features will significantly boost the chances of finding the best product for your company. Pay attention to other aspects of the software for example intuitiveness, adaptability, scalability, and pricing plans.

Currently, the top services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket management
  • Self-service portal
  • Knowledge base
  • Password reset
  • Remote control
  • CMDB
  • Chat
  • Automation
  • Hardware/software inventory management
  • Help desk integration
  • Patch Management
  • Monitoring
  • Broadcast messages

Pricing Info

SysAid provides tailored pricing by quote which can be requested by phone.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coca Cola, Panasonic, Adobe, Lufthansa, LG

Integrations

At the moment, SysAid has 3 Embeddables built into the solution that are sold as part of the system, and not as an outsource integration. They are constantly working to add more.

Here are the details:

1. BI Analytics – Powered by Qlik
2. TeamViewer for a robust Remote control solution
3. GFI Software to Offer Superior Patch Management Capabilities.

In addition, they offer many more Add-Ons and Third-Party Integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SysAid is the winner of our Expert's Choice Award. It is a feature rich, easily configurable and highly scalable help desk solution targeted at large businesses.

Company Email

support@sysaid.com

Contact No.

Company's Address

128 Chestnut Street
Newton, MA 02465
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Chat design using CSS
  • Chat archive
  • Definition of rolls and moderators
  • Spam filtering
  • Channel security
  • Single message deletion
  • Offline mode
  • Theme gallery
  • Supports PC, mobile and tablets
  • Multilanguage support
  • Facebook and Twitter login

Pricing Info

RumbleTalk offers a 7-day free trial and three packages:

Starter plan: $19/month (save 26% on annual billing)

  • 50 chatters
  • 1 chat
  • Unlimited bandwidth

Basic plan: $39/month (save 36% on annual billing)

  • 150 chatters
  • 3 chats
  • Unlimited bandwidth

Master plan: $67/month (save 27% on annual billing)

  • 250 chatters
  • 8 chats
  • Unlimited bandwidth

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sony Music, The Salvation Army, Seattle Pacific University, Georgetown University

Integrations

RumbleTalk supports the following integrations:

  • Wordpress
  • Joomla
  • Wix
  • Facebook
  • Twitter

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RumbleTalk is an innovative social engagement platform for websites events and offline events.

Company Email

support@rumbletalk.com

Contact No.

Company's Address

RumbleTalk Ltd, Address: Har Hazofim 18/1, Rehovot, Israel

Almost as crucial as useful features and client support level are pricing packages given by SysAid and RumbleTalk. While pricing should not be the sole factor it’s surely an important thing to think about. You should try to find a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up if your business develops. Be sure that you don’t choose pricing plans that include advanced tools that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can usually benefit from discounts. You should also try out a free trial or demo of each service to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and gives you a reliable overview of what it’s like to work with SysAid and RumbleTalk.

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