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Compare SysAid vs Less Annoying CRM

What is better SysAid or Less Annoying CRM? A great way to find the appropriate CRM Software product for your business is to evaluate the solutions against each other. Here you can compare SysAid and Less Annoying CRM and see their capabilities compared in detail to help you select which one is the superior product.

Also, you can examine their overall ratings, such as: overall score (SysAid: 9.0 vs. Less Annoying CRM: 8.9) and user satisfaction (SysAid: 98% vs. Less Annoying CRM: 82%). Check their varying features and similarities and find out which one outperforms the other. Moreover, think about what your business will be in years to come; will your company outgrow the app in the next 3-5 years?

We are aware that not all companies have enough time to scrutinize dozens of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Essentials, Salesforce Service Cloud, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket management
  • Self-service portal
  • Knowledge base
  • Password reset
  • Remote control
  • CMDB
  • Chat
  • Automation
  • Hardware/software inventory management
  • Help desk integration
  • Patch Management
  • Monitoring
  • Broadcast messages

Pricing Info

SysAid provides tailored pricing by quote which can be requested by phone.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coca Cola, Panasonic, Adobe, Lufthansa, LG

Integrations

At the moment, SysAid has 3 Embeddables built into the solution that are sold as part of the system, and not as an outsource integration. They are constantly working to add more.

Here are the details:

1. BI Analytics – Powered by Qlik
2. TeamViewer for a robust Remote control solution
3. GFI Software to Offer Superior Patch Management Capabilities.

In addition, they offer many more Add-Ons and Third-Party Integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SysAid is the winner of our Expert's Choice Award. It is a feature rich, easily configurable and highly scalable help desk solution targeted at large businesses.

Company Email

support@sysaid.com

Contact No.

Company's Address

128 Chestnut Street
Newton, MA 02465
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 82%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Management
  • Calendar and Tasks
  • Leads and Pipelines
  • Work with Multiple Users
  • Easy Customization
  • Hosted in the Cloud
  • Log Email Conversations
  • Easy Importing
  • Daily Agenda Emails
  • One-click Export

Pricing Info

Less Annoying CRM offers a simple pricing of $10 per user per month. There are no upsells, no complicated plans, and no strings attached. Plus, you can try it free for 30 days.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

London Travel Clinic, Green Light Booking LLC, Canada Purple Shield

Integrations

Less Annoying CRM integrates with the following business systems and applications:

  • MailChimp
  • Google Calendar
  • Google Contacts

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, and calendars from a single web app.

Company Email

help@lessannoyingcrm.com

Contact No.

Company's Address

Less Annoying Software, LLC
1017 Olive St. #801
St. Louis, MO 63101
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

Both SysAid and Less Annoying CRM were evaluated by a panel of independent SaaS experts who prepared a thorough study of all important elements of every software. Their total score was calculated by means of unique SmartScore algorithm that gives an individual partial score to every component like: main features, customer support, mobile support, security, client satisfaction as well as media presence. We know useful features are not the only factor important to a business so we make sure we pay attention to all aspects of a product before calculating its final score.

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