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Compare SWAG vs Paldesk

What is better SWAG or Paldesk? Getting the ideal Customer Support Software product is all about cross-checking numerous solutions and determining the top program for your specific needs. Our unique process provides you with an instant look at the general rating of SWAG and Paldesk. For all round quality and performance, SWAG scored 8.0, while Paldesk scored 8.5. On the other hand, for user satisfaction, SWAG earned 97%, while Paldesk earned 100%.

Below it's also possible to check their functionalities, terms, plans, etc. to see which program will be more appropriate for your situation. An important element to check is if the software allows you to toggle on/off permissions on various types of users to limit the exposure of any confidential company data.

Our experts made sure to review all popular Customer Support Software products offered on the market, but among them these three caught our special attention: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.

SWAG

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • On-Demand Access To Paid Projects
  • No Contracts Or Obligations
  • Completely Free
  • High Paying Clientele
  • iOS or Android Compatible
  • Real-Time Project Requests

Pricing Info

SWAG is a free service for businesses and geeks

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A free service designed to connect businesses and organizations with experts to help them with their business needs and operations.

Company Email

info@speakwithageek.com

Contact No.

Company's Address

100 Pine Street
Suite 1250
San Francisco, CA 94111

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing
  • Predefined Working Hours
  • Manual Chat Transfer
  • Mobile Application
  • Widget Customization
  • Mobile SDK
  • Predefined Answers
  • Multiple Channels
  • Smart Routing
  • Emojis
  • Agent Chat
  • Notifications
  • Conversatoin History
  • Multiple Agent Support
  • Agent Support
  • Prechat Question
  • Position Select
  • Color Select
  • Multiwidget Support
  • User Authentication
  • Reporting
  • Analytics
  • Visitor Statistics
  • Conversation Reports
  • Filters
  • Weekly Summary
  • Desktop Application
  • Web Application
  • In-App Notifications
  • Language
  • Branding
  • 24/7 Support
  • User Identification
  • Knowledge Base
  • GDPR
  • Cloud

Pricing Info

Paldesk offers three service packages including its free plan. Such plans come with particular features and they are as follows:

Free

  • Multiple Channels
  • Unlimited Agents
  • Customizable Widget
  • Basic Integrations
  • Agent Profile

Pro $12 USD / per agent / month

  • Multiple Channels
  • Unlimited Agents
  • Customizable Widget
  • Basic Integrations
  • Unlimited Chat History
  • Chatbot
  • Multiwidget Support
  • Advanced Integrations
  • Multiple Brandings
  • Live Translate
  • Agent Chat

Custom – By quote

  • Multiple channels
  • Unlimited agents
  • Customizable widget
  • Basic integrations
  • Unlimited Chat History
  • Smart chatbot
  • Multiwidget support
  • Advanced Integrations
  • Multiple Brandings
  • Individual and specialized business needs

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TEDx, Zagreb

Integrations

  • Facebook Messenger
  • Twitter
  • Mail
  • Slack
  • Wordpress
  • PrestaShop
  • Joomla
  • Drupal
  • Magento
  • Zapier
  • HubSpot
  • MailChimp
  • WhatsApp
  • Squarespace

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time.

Company Email

info@paldesk.com

Contact No.

Company's Address

Paldesk Inc., 387 Park Avenue South 5th Floor,
10016, New York
USA

The products analyzed on this page are only a sliver of our entire Customer Support Software category and you should keep in mind that there might be more desirable options available. If you want to make sure you make the best possible choice for your team we strongly encourage you to try out more solutions first. It may also be a good idea to study our top 10 Customer Support Software ranking to see which products are in the current year the best ones and dominate the market.

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