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Compare Surveypal vs SurveyAnyplace

What is better Surveypal or SurveyAnyplace? If you’re experiencing a tough time selecting the best Survey Software product for your needs, it’s a good idea to compare the available software and determine which service offers more benefits. For instance, here you can review Surveypal (overall score: 8.5; user rating: 100%) vs. SurveyAnyplace (overall score: 8.1; user rating: 100%) for their overall performance.

It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly improve the likelihood of obtaining the right product for your company. Pay attention to other areas of the software such as ease-of-use, flexibility, scalability, and pricing terms.

Currently, the leading services in our Survey Software category are: SurveyMonkey, SurveyGizmo, Qualtrics Research Core.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Drag-and-drop editor
  • Pre-made survey templates
  • Instant feedback messages
  • Automated Survey Report Generation
  • Keyword-based survey organization
  • Export survey results in Word, PowerPoint, or Excel format

Pricing Info

Contact Surveypal for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your system.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fiverr, DealDash, Trivago, TransferWise

Integrations

Surveypal integrates with the following business systems and applications:

  • Zendesk
  • ServiceNow
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Surveypal is user-friendly survey management software that is primarily designed to simplify and accelerate survey reporting-related processes.

Company Email

info@surveypal.com

Contact No.

Company's Address

415 Jackson St, Suite B
San Francisco, CA 94111
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Quizzes and assessments
  • Rule-based end screen and emails
  • Skip logic
  • Customizable multi-device design
  • Web and native embedding
  • Off-line capability
  • Whitelabeling
  • Campaigns
  • Widgets

Pricing Info

Overall, SurveyAnyplace offers four payment plans for different customers, including a free basic one, the same as quote-based enterprise pricing. Give the plans a look, and choose yours:

Basic – Free

  • Unlimited Surveys & Devices
  • 20 Monthly Responses
  • All question types
  • Widgets
  • Skip Logic 
  • Offline responses 
  • Reporting and Data Export 
  • Design Capabilities 

Essential – $29/month

  • Unlimited Surveys & Devices
  • 400 Monthly Responses
  • All question types
  • Widgets
  • Skip Logic 
  • Offline responses 
  • Reporting and Data Export 
  • Design Capabilities 

Professional – $49/month

  • Unlimited Surveys & Devices
  • 2000 Monthly Responses
  • All question types
  • Widgets
  • Skip Logic
  • Offline responses
  • Reporting and Data Export
  • Design Capabilities
  • Variable emails and Outcomes
  • Multiple Languages

Enterprise – by quote

  • Unlimited Surveys & Devices
  • Unlimited Monthly Responses
  • All question types
  • Widgets
  • Skip Logic
  • Offline responses
  • Reporting and Data Export
  • Design Capabilities
  • Variable emails and Outcomes
  • Multiple Languages
  • Multiple Administrators
  • Campaigns
  • White Label

ReportR (NEW)

  • This is the only tool that combines a questionnaire with a personalized PDF.
  • No coding. No integrations. No hassle.
  • Generate reports with flexible content
  • Instantly downloadable PDF reports

Discover it here: https://surveyanyplace.com/reportr-personalized-pdf-reports/

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

T-Mobile, BBDO, KBC

Integrations

Survey Anyplace integrates with over 1000 third-party apps via Zapier. We offer an API key to build your own integrations. Is the app you want to integrate with not available on Zapier? Use our Webhooks to push your questionnaire data to all your favorite tools.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SurveyAnyplace is an online survey creation platform that creates engaging surveys and the like while improving data gathering for businesses.

Company Email

info@surveyanyplace.com

Contact No.

Company's Address

​KBC Tower Schoenmarkt
352000 Antwerp
Belgium

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

Almost as crucial as functionalities and user support level are pricing packages made available by Surveypal and SurveyAnyplace. While cost should not be a deciding factor it’s surely an important thing to think about. You should look for a flexible pricing package that can be adjusted to your team size and easily scaled up every time your team grows. Be sure that you don’t select pricing plans that have additional tools that you won’t use and always try to get in touch with the vendor directly as enterprises can frequently count on discounts. You should also try out a free trial or demo of every solution to spend at least some time using it. It’s a useful experience that doesn’t ask you to pay any money and provides you with a practical overview of what it’s like to work with Surveypal and SurveyAnyplace.

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