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Compare SurveyMonkey vs Zurmo CRM

What is better SurveyMonkey or Zurmo CRM? The perfect CRM Software is a program that can handle your company’s specific requirements. It is possible to determine which alternative works best for your business if you compare several products before you decide which one is the best.

As an example, SurveyMonkey and Zurmo CRM are scored at 9.2 and 8.2, respectively, for all round quality and performance. Likewise, SurveyMonkey and Zurmo CRM have a user satisfaction rating of 91% and 99%, respectively, which indicates the general satisfaction they get from customers. Even better, reach put to an existing user of the software and ask for their feedback concerning the application in question.

We realize that not all companies have the time to test a wide range of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the Survey Software category are: SurveyMonkey, SurveyGizmo, Qualtrics Research Core.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $37

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Templates
  • Skip Logic
  • Real-time results
  • Enterprise-grade features
  • SPSS integration
  • Custom reporting
  • Text analysis
  • Consolidated account management
  • Net Promoter Score
  • Answer Validation
  • Customizable Survey Links and Design Themes
  • Custom branding
  • Filter and cross-tabbing
  • Export Results to Excel and PDF

Pricing Info

SurveyMonkey offers plans for individuals and enterprise pricing for teams.

Individual Plans

Basic – Free forever

  • Unlimited surveys
  • 10 questions per survey
  • 100 responses per survey
  • 3 collectors per survey

Standard – $37/month (billed monthly)

  • Unlimited surveys
  • Unlimited questions per survey
  • 1,000 responses per month
  • Unlimited collectors per survey

Advantage – $32/month (billed annually – $384/year)

  • Unlimited surveys
  • Unlimited questions per survey
  • Unlimited responses per survey
  • Unlimited collectors per survey
  • Payments
  • Recurring surveys
  • Kiosk mode

Premier – $99/month (billed annually – $1,188/year)

  • All Advantage plan features
  • Prioritized support
  • Advanced survey builder

Team Plans

Team Advantage – $28/user/month (billed annually – $336/user/year)

  • Starts at 3 users
  • Core features

Team Premier – $89/user/month (billed annually – $1,068/user/year)

  • Starts at 3 users
  • All Team Advantage features and advanced features

Team Enterprise – custom pricing

  • Enterprise-grade features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Samsung, Facebook, Kraft Foods

Integrations

SurveyMonkey integrates with the following business systems and applications:

  • Salesforce
  • Marketo
  • MailChimp
  • HootSuite
  • Piktochart
  • Hubspot
  • Eventbrite
  • Zapier
  • Microsoft Word
  • CleverReach
  • Ambassador
  • Google Sheets
  • Google Forms
  • Trello
  • Microsoft Excel
  • Active Campaign
  • Data Cracker
  • Emma
  • Freshdesk
  • DataHero
  • DiscoverText
  • Drop Thought
  • INinbox
  • OfficeReports
  • Zendesk
  • Wise.NET
  • Syncfrog
  • Trackerbird
  • UniSender
  • OfficeReports
  • NVivo
  • Mad Mini
  • Sympla
  • Jooners

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SurveyMonkey is a software app that allows you to dig deeper into the demographics and psychographics of your target audience and collect information via real-time surveys.

Company Email

Contact No.

Company's Address

101 Lytton Avenue
Palo Alto, CA 94301
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $35

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account management
  • Activity management
  • API
  • Campaigns and email marketing
  • Contacts management
  • Conversations
  • Customizable homepage
  • Dashboards
  • Developer friendly
  • Email correspondence
  • Email archiving
  • Exchange integration
  • Gamification
  • Gmail integration
  • Google Maps
  • Group security
  • Internationalization
  • Lead management
  • Marketing automation
  • Mobile ready
  • Opportunity management
  • Outlook integration
  • Personalization
  • Product management
  • Reporting
  • Security management
  • Workflow

Pricing Info

Here are the Zurmo cost details:

Zurmo CRM offers three subscription plans that require annual payment.

Team

  • $35 / User / Month
  • Minimum five users

Professional

  • $59 / User / Month
  • Minimum five users

Enterprise

  • $99 / User / Month
  • Minimum 10 users

The vendor offers a risk-free trial for 30 days for all three plans.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TazWorks, Brilliant Noise, Ecksodus, srcLogic

Integrations

Zurmo CRM supports the following integrations:

  • Email Archiving
  • Exchange
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Single Sign-on
  • Google Web Tracking
  • Outlook
  • Rapleaf / Full Contact
  • VOIP (SIP Calling)
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An open source CRM platform that integrates sales, marketing automation, and project management software into one solution.

Company Email

info@zurmo.com

Contact No.

Company's Address

27 North Wacker Drive, Suite 370, Chicago, Illinois 60606

Qualtrics Research Core

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Compensation Management
  • Data Management
  • Statistical Analysis
  • Multi-Channel Survey Management
  • Stats, Text, and Driver IQ
  • Segmentation and Targeting
  • Competitive Benchmarking
  • Naming and Concept Testing
  • User Experience Monitoring
  • Concept Testing
  • Advertising and Message Testing
  • Shopper Research
  • Perception and Awareness Research

Pricing Info

Qualtrics does not provide their pricing details publicly. However, they mentioned that they offer free accounts; the details of which are provided here. If you are interested in finding out about their payment plans, please give their representatives a call.

Free Account

Ideal for small companies who have yet to allot a budget for advanced market research platforms, this plan is inclusive of:

  • 100 Responses
  • 10 Outgoing Emails
  • 8 Question Types
  • One Active Survey
  • Unlimited Questions
  • Summary Reports & Filtering
  • Survey Logic & Randomization
  • Online Reporting
  • No Expiration Date

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Sony, Microsoft

Integrations

Qualtrics Research Core offers the following built-in integrations:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool that lets you drive better business decisions to grow your company with the best-in-class market research platform.

Company Email

Contact No.

Company's Address

333 W River Park Dr., Provo, Utah

No CRM Software will be able to cover all the requirements of a business. Though core features of SurveyMonkey and Zurmo CRM should matter you should also thoroughly study the integrations supported by every product. Quote frequently you will already be working with other types of SaaS software in your company and it’s always more beneficial to choose products that integrate well with one another. That way you will be able to ensure an effortless exchange of data between your teams and services, which can considerably reduce time wasted on migrating between one app and the next.

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