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Compare SurveyMonkey vs Commence CRM

What is better SurveyMonkey or Commence CRM? To make sure you acquire the most helpful and productive CRM Software for your business, you have to compare products available on the market. For example, here you can match SurveyMonkey’s overall score of 9.2 against Commence CRM’s score of 8.5. You may also compare their general user satisfaction: SurveyMonkey (91%) vs.

Commence CRM (100%). What’s more, you can assess their good and bad points feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to choose the best software for your requirements. It goes without saying you should know your particular requirements to realize which software matches those needs.

We did our best to prepare reviews of all popular Survey Software solutions available out there, but among them these three deserved our special attention: SurveyGizmo, SurveyMonkey, Qualtrics Research Core.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $37

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Templates
  • Skip Logic
  • Real-time results
  • Enterprise-grade features
  • SPSS integration
  • Custom reporting
  • Text analysis
  • Consolidated account management
  • Net Promoter Score
  • Answer Validation
  • Customizable Survey Links and Design Themes
  • Custom branding
  • Filter and cross-tabbing
  • Export Results to Excel and PDF

Pricing Info

SurveyMonkey offers plans for individuals and enterprise pricing for teams.

Individual Plans

Basic – Free forever

  • Unlimited surveys
  • 10 questions per survey
  • 100 responses per survey
  • 3 collectors per survey

Standard – $37/month (billed monthly)

  • Unlimited surveys
  • Unlimited questions per survey
  • 1,000 responses per month
  • Unlimited collectors per survey

Advantage – $32/month (billed annually – $384/year)

  • Unlimited surveys
  • Unlimited questions per survey
  • Unlimited responses per survey
  • Unlimited collectors per survey
  • Payments
  • Recurring surveys
  • Kiosk mode

Premier – $99/month (billed annually – $1,188/year)

  • All Advantage plan features
  • Prioritized support
  • Advanced survey builder

Team Plans

Team Advantage – $28/user/month (billed annually – $336/user/year)

  • Starts at 3 users
  • Core features

Team Premier – $89/user/month (billed annually – $1,068/user/year)

  • Starts at 3 users
  • All Team Advantage features and advanced features

Team Enterprise – custom pricing

  • Enterprise-grade features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Samsung, Facebook, Kraft Foods

Integrations

SurveyMonkey integrates with the following business systems and applications:

  • Salesforce
  • Marketo
  • MailChimp
  • HootSuite
  • Piktochart
  • Hubspot
  • Eventbrite
  • Zapier
  • Microsoft Word
  • CleverReach
  • Ambassador
  • Google Sheets
  • Google Forms
  • Trello
  • Microsoft Excel
  • Active Campaign
  • Data Cracker
  • Emma
  • Freshdesk
  • DataHero
  • DiscoverText
  • Drop Thought
  • INinbox
  • OfficeReports
  • Zendesk
  • Wise.NET
  • Syncfrog
  • Trackerbird
  • UniSender
  • OfficeReports
  • NVivo
  • Mad Mini
  • Sympla
  • Jooners

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SurveyMonkey is a software app that allows you to dig deeper into the demographics and psychographics of your target audience and collect information via real-time surveys.

Company Email

Contact No.

Company's Address

101 Lytton Avenue
Palo Alto, CA 94301
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • “Conversations” internal chat
  • Account management
  • Analytics
  • Contact management
  • Customer service/help desk
  • Full mobile support
  • Google apps integration
  • Lead ranking and scoring
  • Marketing campaign management
  • Organization chart
  • Outlook integration
  • Pipeline management
  • Project management
  • Sales management
  • Sales performance
  • Social CRM

Pricing Info

Commence CRM offers four editions. All editions billed annually. Monthly billing is also available, call the vendor for pricing details. Minimum 5 users.

Sales CRM: $19 user/month

  • Accounts and contacts
  • Customizable dashboard
  • E-mail integration
  • Forecast and reporting
  • Lead scoring and assignment
  • Mobile
  • Sales analytics
  • Sales opportunity management
  • Task, alerts, reminders

Marketing CRM: $35 user/month

  • Includes Sales CRM features plus:
  • Document library
  • Drip marketing
  • Letter templates
  • Marketing analytics
  • Marketing automation
  • Mass email
  • Web to lead capture

Customer Service CRM: $50 user/month

  • Includes Marketing CRM features plus:
  • Automated ticketing system
  • Customer service
  • FAQ
  • Knowledgebase
  • New customer portal
  • Reporting
  • Support analytics
  • Support dashboard

Project Management CRM: $65 user/month

  • Includes Customer Service CRM features plus:
  • Group calendaring
  • Project dashboard
  • Project management
  • Project tasks
  • Reporting
  • Time slips

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hewlett Packard, Arcadia, Software CPR, Med Supply Partners

Integrations

Commence CRM is built with industry standard technology that offers both scalability and high performance. An Application Programming Interface (API) enables integration between Commence CRM and other third party applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Commence CRM is an online CRM for small to mid-size companies. You can use the app for improved market segmentation, and increased sales and profitability.

Company Email

sales@commence.com

Contact No.

Company's Address

2 Industrial Way West, 2nd Floor, Eatontown, New Jersey 07724, USA

Qualtrics Research Core

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Compensation Management
  • Data Management
  • Statistical Analysis
  • Multi-Channel Survey Management
  • Stats, Text, and Driver IQ
  • Segmentation and Targeting
  • Competitive Benchmarking
  • Naming and Concept Testing
  • User Experience Monitoring
  • Concept Testing
  • Advertising and Message Testing
  • Shopper Research
  • Perception and Awareness Research

Pricing Info

Qualtrics does not provide their pricing details publicly. However, they mentioned that they offer free accounts; the details of which are provided here. If you are interested in finding out about their payment plans, please give their representatives a call.

Free Account

Ideal for small companies who have yet to allot a budget for advanced market research platforms, this plan is inclusive of:

  • 100 Responses
  • 10 Outgoing Emails
  • 8 Question Types
  • One Active Survey
  • Unlimited Questions
  • Summary Reports & Filtering
  • Survey Logic & Randomization
  • Online Reporting
  • No Expiration Date

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Sony, Microsoft

Integrations

Qualtrics Research Core offers the following built-in integrations:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool that lets you drive better business decisions to grow your company with the best-in-class market research platform.

Company Email

Contact No.

Company's Address

333 W River Park Dr., Provo, Utah

If you compare various CRM Software services you shouldn’t only explore their features list and provided pricing packages. Pay attention to the fact that the product must be matching your needs and team so the more flexible their offer the better. Learn what platforms are supported by SurveyMonkey and Commence CRM and make sure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and countries are supported, because this could be a critical factor for many firms.

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