MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Surveyi2i vs Teamgate

What is better Surveyi2i or Teamgate? Getting the suitable CRM Software product is as easy as contrasting the good and weaker functions and terms offered by Surveyi2i and Teamgate. Here it's also possible to match their all round scores: 7.3 for Surveyi2i vs. 8.5 for Teamgate. Or you can check their general user satisfaction rating, 100% for Surveyi2i vs. 100% for Teamgate.

We suggest that you put some effort and analyze their specific functions and determine which one is the better option for your company. What’s more bear in mind to consider your company’s or industry’s special circumstances, for instance, a multilingual software for a global staff or a mobile version to help you work in the field.

People who want to save some time or would like to get a Customer Support Software suggestion from our team might want to take a look at these top choices for this year: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $950

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Data Management
  • Cross Tabulations & Visualisations
  • Advanced Analytics
  • Reports & Web Dashboards

Pricing Info

Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.

Pro – $950

Comes with the following tools and functionalities:

  • Data Treatments
  • Merging of datasets
  • Cross Tabulation
  • Visualization
  • Banner Tables
  • Significance Tests
  • Web Dashboard
  • MS integration
  • Collaboration Space
  • Dynamic filters in web dashboards
  • Custom drill down and segmentation
  • User guide, training videos, sample data
  • Support (via email)
  • Training
  • Option for Dedicated Instance

Pro+ – $1,400

Comes with all the Pro package features plus:

  • Data integration
  • Working with tracking surveys
  • Automation of web dashboards

Analytics Pro – $2,000

Comes with all the Pro_ package features plus:

  • Key driver analysis
  • Text analysis

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Surveyi2i offers users with a survey analysis and reporting platform hosted in the cloud.

Company Email

apps@bridgei2i.com

Contact No.

Company's Address

1013 Centre Road, ST # 403S, Wilmington, New Castle, DE 19805,

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collaboration area
  • Lead capturing
  • Files storage & Google Drive
  • Personal and group Sales Activities
  • Task management
  • Risk zone
  • Email Automation
  • Multi-process management
  • Dashboard for your Wall TV
  • Goals & KPI’s
  • Google Apps
  • Accounts and Contacts
  • Lead management
  • Customer unique card
  • Sales Forecast
  • Goals and Quotas
  • Customization, Filters, Tags, and Fields
  • Open API
  • Sales pipeline tracking
  • History and timetable

Pricing Info

Teamgate offers a flexible payment scheme with several SMB and enterprise pricing plans. A free 14-days trial is also available for all packages. Below are the details of paid plans: Starter – $9/user/month (billed annually)

  • Basic customer relationship management for up to 5 users

Professional – $22/user/month (billed annually)

  • Advanced sales CRM for any size team

Enterprise – $65/user/month (billed annually)

  • Premier sales CRM with all the integrations you need

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Avis, EuroCash, BNI, LP Express, FranklinCovey, Bauer, Eurospedition

Integrations

Teamgate integrates with the following systems and applications:

  • Google Authentication Appliance
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft Outlook
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Teamgate is a service that can increase your sales and your sales reps' performance and efficiency.

Company Email

info@teamgate.com

Contact No.

Company's Address

11, Cundy Road, London
E16 3DJ
UK

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Almost as essential as useful features and customer support level are pricing options offered by Surveyi2i and Teamgate. Even though pricing should not be the sole element it’s definitely a key thing to think about. You should count on a flexible pricing plan that can be adjusted to your team size and easily scaled up when your company grows. You should be certain you don’t pick packages that have advanced functionalities that you won’t find a use for and always try to contact with the vendor directly as big companies can often count on special pricing. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to pay any money and provides you with a practical overview of what it feels like to work with Surveyi2i and Teamgate.

Page last modified