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Compare Surveyi2i vs Pathable

What is better Surveyi2i or Pathable? The ideal CRM Software is a program that can deal with your company’s unique needs. You can identify which alternative works best for your business if you compare numerous products before you decide which one is the best.

For example, Surveyi2i and Pathable are scored at 7.3 and 8.9, respectively, for total quality and performance. Likewise, Surveyi2i and Pathable have a user satisfaction rating of 100% and 76%, respectively, which reveals the general feedback they get from customers. Better yet, reach put to a current user of the software and ask for their comments concerning the application in question.

In the event you have to quickly decide on the more reliable Customer Support Software according to our review team we suggest you take a look at the following solutions: Salesforce Essentials, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $950

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Data Management
  • Cross Tabulations & Visualisations
  • Advanced Analytics
  • Reports & Web Dashboards

Pricing Info

Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.

Pro – $950

Comes with the following tools and functionalities:

  • Data Treatments
  • Merging of datasets
  • Cross Tabulation
  • Visualization
  • Banner Tables
  • Significance Tests
  • Web Dashboard
  • MS integration
  • Collaboration Space
  • Dynamic filters in web dashboards
  • Custom drill down and segmentation
  • User guide, training videos, sample data
  • Support (via email)
  • Training
  • Option for Dedicated Instance

Pro+ – $1,400

Comes with all the Pro package features plus:

  • Data integration
  • Working with tracking surveys
  • Automation of web dashboards

Analytics Pro – $2,000

Comes with all the Pro_ package features plus:

  • Key driver analysis
  • Text analysis

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Surveyi2i offers users with a survey analysis and reporting platform hosted in the cloud.

Company Email

apps@bridgei2i.com

Contact No.

Company's Address

1013 Centre Road, ST # 403S, Wilmington, New Castle, DE 19805,

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 76%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Attendee Management
  • Trade Shows
  • Social Media Promotion
  • Meetings
  • Scheduling
  • Conventions
  • Badge Management
  • Surveys
  • Feedbacks
  • Sponsorship Management
  • Seminars and Conferences
  • Guest Management
  • Lead Retrieval

Pricing Info

Pathable is priced by quote, which means that each customer receives an individual plan tailored to his needs. These are the enterprise pricing packages you can choose from:

Basic Plan

  • Desktop web
  • HTML5 mobile web app
  • Personalized agenda
  • Note taking
  • Discussion forums
  • Attendee profiles and social media integration
  • Real-time behavioral analytics
  • Excel and Eventbrite imports and integration
  • E-mail helpdesk support

Pro Plan

  • Desktop web
  • HTML5 mobile web app
  • Native Android, iPhone and iPad app
  • Reservable meeting rooms
  • Personalized agenda
  • Note taking
  • Discussion forums
  • Private meeting scheduling
  • Attendee profiles and social media integration
  • Real-time behavioral analytics
  • Excel and Eventbrite imports and integration
  • Advanced imports
  • E-mail helpdesk support
  • Phone and screensharing support with dedicated account manager
  • Exhibitor listing and revenue opportunities
  • Interactive tradeshow
  • Venue maps
  • Surveys, audience response and live polls

Premium Package

  • Desktop web
  • HTML5 mobile web app
  • Native Android, iPhone and iPad app
  • Reservable meeting rooms
  • Personalized agenda
  • Note taking
  • Discussion forums
  • Private meeting scheduling
  • Attendee profiles and social media integration
  • Real-time behavioral analytics
  • Excel and Eventbrite imports and integration
  • Advanced imports
  • Email HelpDesk support
  • Phone and screen sharing support with dedicated account manager
  • Exhibitor listing and revenue opportunities
  • API access
  • Interactive tradeshows
  • Venue maps
  • Surveys, audience response and live polls
  • Lead retrieval and badge scanning
  • Multiple languages

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yahoo, Microsoft, SAP

Integrations

Pathable offers open API for users to connect it to a variety of third-party apps and systems. Some of the most important integrations include:

  • Salesforce
  • Eventbrite
  • RegOnline
  • Ungerboeck
  • etouches
  • Cvent

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Pathable allows you to effectively manage events and conferences along with good customer engagement to help you make the most of your efforts.

Company Email

info@pathable.com

Contact No.

Company's Address

4th Ave.
Seattle, NE 98105
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

You don’t want exclusively a wide set of functionalities and adjustable pricing packages from a reliable CRM Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that when you have any questions about Surveyi2i or Pathable, or you face some problems, or perhaps you’ll want to request a certain update or feature useful to your company you can count on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to benefit from personal training or at the very least an FAQ you can use.

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