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Compare Surveyi2i vs Freshservice Power-Up for Trello

What is better Surveyi2i or Freshservice Power-Up for Trello? If you want to get a quick way to learn which Customer Support Software product is better, our unique method gives Surveyi2i a score of 7.3 and Freshservice Power-Up for Trello a score of 8.0 for general quality and performance. In addition, Surveyi2i is rated at 100%, while Freshservice Power-Up for Trello is rated N/A% for their user satisfaction level.

You can also compare their product details, including functions, tools, options, plans, prices, and much more. See if the application allows you to customize some of its funnels to ensure the software matches your own business processes.

In the event you would like to quickly find the more reliable Customer Support Software according to our experts we advise you try out the following solutions: Salesforce Service Cloud, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $950

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Data Management
  • Cross Tabulations & Visualisations
  • Advanced Analytics
  • Reports & Web Dashboards

Pricing Info

Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.

Pro – $950

Comes with the following tools and functionalities:

  • Data Treatments
  • Merging of datasets
  • Cross Tabulation
  • Visualization
  • Banner Tables
  • Significance Tests
  • Web Dashboard
  • MS integration
  • Collaboration Space
  • Dynamic filters in web dashboards
  • Custom drill down and segmentation
  • User guide, training videos, sample data
  • Support (via email)
  • Training
  • Option for Dedicated Instance

Pro+ – $1,400

Comes with all the Pro package features plus:

  • Data integration
  • Working with tracking surveys
  • Automation of web dashboards

Analytics Pro – $2,000

Comes with all the Pro_ package features plus:

  • Key driver analysis
  • Text analysis

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Surveyi2i offers users with a survey analysis and reporting platform hosted in the cloud.

Company Email

apps@bridgei2i.com

Contact No.

Company's Address

1013 Centre Road, ST # 403S, Wilmington, New Castle, DE 19805,

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Fast and Easy Setup
  • Connect Trello Boards To Freshservice
  • Organize and Prioritize Tasks
  • Improved SLA
  • Better Collaboration and Communication

Pricing Info

Contact SoftwareDevTools for basic and enterprise pricing information on their Freshservice Power-Up Trello tool.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Freshservice Power-Up Trello integrates with the following business systems and applications:

  • Freshservice
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A collaboration integration tool that lets users connect, sync, and create their Trello boards in their Freshservice tickets.

Company Email

Contact No.

Company's Address

SoftwareDevTools
Hermosillo, Mexico

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

If you research different Customer Support Software software you shouldn’t just explore their features list and offered pricing plans. Consider that the software should be matching your work processes and business so the more flexible their offer the better. Learn which systems are supported by Surveyi2i and Freshservice Power-Up for Trello and be certain you will get mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, as this might be a critical factor for many companies.

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