Compare ManageEngine SupportCenter Plus vs. Uservoice

Finding the appropriate CRM Software product is as simple as contrasting the good and low functionalities and terms offered by ManageEngine SupportCenter Plus and Uservoice. Here you can also match their total scores: 8.6 for ManageEngine SupportCenter Plus vs. 8.1 for Uservoice. Or you can check their general user satisfaction rating, 100% for ManageEngine SupportCenter Plus vs. 97% for Uservoice. We suggest that you spend some time to examine their specific functions and decide which one is the better option for your organization. What’s more don’t forget to factor in your company’s or industry’s unique case, such as, a multilingual app for a global team or a mobile app to help you work on the go. We realize that not all businesses have the time to try out dozens of different services, so we created a list of suggestions that you may find useful. Our top selections for the CRM Software category are: HubSpot CRM, Zendesk, Freshdesk.
Comparison

ManageEngine SupportCenter Plus

VS

Uservoice

VS

ManageEngine SupportCenter Plus screenshot Uservoice screenshot
Pricing Page

Score

Our Score

8.6 ?

Our Score

8.1 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

97% ?

Pricing

Pricing

$945

by quote

Pricing Model

Pricing Model

Free | One-time payment Monthly payment | Quote-based
Complete Review

Complete Review

Overview

Overview

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.
Quick Links
Vendor's Address

Vendor's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA 121 2nd St, Fl 4, San Francisco, CA 94105
Pricing Page

Pricing Page

Learn more about ManageEngine SupportCenter Plus pricing Learn more about Uservoice pricing
Phone No.

Phone No.

+1-925-924-9500 1 (888) 840-0280
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Android
iPhone/iPad
Available Integrations

Available Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration
  • Marketo
  • Yammer
  • SalesForce
  • Zapier
  • Sugar CRM
  • Sent.ly
  • Crittercism
  • Wordpress
  • Microsoft Dynamics CRM
  • Zopim
  • Flowdock
  • Snap Engage
  • Campfire
  • Hively
Contact Email

Contact Email

sales@manageengine.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Available Features

Available Features

ManageEngine SupportCenter Plus FEATURES

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Uservoice FEATURES

  • Feedback Analytics
  • In-depth & Actionable Customer Feedback
  • Embedded directly in your web or mobile app
  • Custom Design
  • Single Sign On
  • Feedback Forums
  • Instant Answers
  • Embeddable widgets
  • Customer Satisfaction Analytics
  • iOS & Android SDKs
  • User Analytics
  • Domain Aliasing
  • SSL Encryption
  • Several types of moderation
Languages Supported

Languages Supported

English, China, Germany, India, Japan English, China, Germany, India, Japan
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Training
Cost Details

Cost Details

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.

 

Prominent Clients

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies PiCollage, Bing Ads, Full Contact
Software Comparison

Software Comparison

Compare with Damnlist
Compare with Pathable
Compare with Weelytics
Compare with Gazella Wifi
Compare with ConvergeHub
Compare with CloudYogi
Compare with LeadMaster CRM
Compare with LeadScore.io
Compare with TeamWave
Compare with Vision Helpdesk
Compare with amoCRM
Compare with Bazaarvoice Connections
Compare with ONEsite
Compare with Third Light
Compare with Memeni
Compare with Creativity 365
Compare with 365Appz Intranet
Compare with PDFfiller
Compare with Magentrix
Compare with simplyCT
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

If you test different CRM Software apps you shouldn’t simply analyze their list of features and offered pricing packages. Keep in mind the app must be adjusted to your standards and company so the more flexible their offer the better. Learn what platforms are supported by ManageEngine SupportCenter Plus and Uservoice and be certain you will get mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, because this could be a deal breaker for many companies.