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Compare ManageEngine SupportCenter Plus vs Thryv

What is better ManageEngine SupportCenter Plus or Thryv? Specific businesses demand different types of CRM Software. To learn which service meets your requirements, think about evaluating various options feature by feature an taking into consideration their conditions and pricing. Furthermore, you will get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.

The results are: ManageEngine SupportCenter Plus (8.6) vs. Thryv (8.5) for all round quality and performance; ManageEngine SupportCenter Plus (100%) vs. Thryv (97%) for user satisfaction rating. Analyze their high and low points and see which software is a better choice for your company. An effective, simple tactic is to write the advantages and disadvantages of both services next to each other and find out which solution is better.

Those of you who are pressed for time or need a CRM Software recommendation from our experts might want to investigate these top choices for this year: HubSpot CRM, Freshsales, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Pricing Info

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies

Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Know More About Your Contacts
  • Automatic Data Enrichment
  • Upgrade Your Contact List Into a Fully Functional CRM System
  • Custom Fields, Filters, and Tags
  • Centralize Day-to-Day Communications
  • Automated Reminders for Follow-Ups
  • Personalized Text and Email Marketing Campaigns
  • Compelling Calls-to-Action
  • Detailed Campaign Analytics and Insights
  • Offer 24/7 Appointment Booking Online from any Device
  • Create Bookable Classes and Events
  • Reduce No-Shows with Automated Reminders
  • Get Multiple Staff Accounts
  • Online Presence and Reputation
  • Lock and Load Your Online Listings Across the Important Sites
  • Interactive Website and Web Portal
  • Keep Tabs on Your Online Ratings and Reviews
  • Customized Video Content
  • Social Media Engagement
  • Pre-Written Social Media Posts
  • Full-Service Social Upgrade
  • Payment Processing and Tracking
  • Scan Credit Cards on a Smartphone

Pricing Info

Thryv provides SMB and enterprise pricing information by quote. Contact the vendor to request a quote tailored to your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Darlene McCloud-Rawls, McCloud's Pest & Lawn; Missy Norris, New Direction Real Estate; Rick Parks, Seymour Oil & Lube

Integrations

Thryv lets you connect to audiences on the following social media networks and platforms:

  • Facebook
  • Twitter
  • Instagram,
  • LinkedIn
  •  Google+

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-in-one management software solution built to motivate small business owners to compete with large businesses and pursue growth, making it possible for them to know more about their customers and prospects, launch personalized text and email marketing campaigns, boost their presence and reputation online, improve social engagements, and streamline payment processing and tracking.

Company Email

Contact No.

Company's Address

DexYP
2200 West Airfield Drive
P.O. Box 619810
DFW Airport, TX 7526

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

All the data, facts and statistics that we presented in this comparison were taken from official vendor pages, promotional resources available online, actual experience from real users as well as our own everyday use of every service by an expert. We pay a lot of attention to extensively study each product, so we not only analyze it on our own, but we also match our results with views of other members from the B2B community.

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