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Compare ManageEngine SupportCenter Plus vs Snapforce

What is better ManageEngine SupportCenter Plus or Snapforce? A good way to choose the right CRM Software product for your firm is to evaluate the solutions against each other. Here you can compare ManageEngine SupportCenter Plus and Snapforce and see their features compared thoroughly to help you select which one is the superior product.

Furthermore, you can review their overall ratings, such as: overall score (ManageEngine SupportCenter Plus: 8.6 vs. Snapforce: 7.5) and user satisfaction (ManageEngine SupportCenter Plus: 100% vs. Snapforce: 100%). Analyze their distinctive features and similarities and find out which one outperforms the other. Moreover, imagine what your business will be in years to come; will your company outgrow the app in the next couple of years?

We are aware that not all people have the time to examine a wide range of different products, so we created a list of suggestions that you may find useful. Our top selections for the CRM Software category are: Freshsales, Salesforce CRM, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Pricing Info

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies

Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Audio and video conferencing
  • Auto attendant scripts
  • Automatic call distribution (ACD)
  • Call center reports
  • Case management
  • Client portal
  • Custom reports and dashboards
  • Document management module
  • Email provider sync
  • Email templates
  • Event calendar and scheduling
  • Interactive voice response (IVR)
  • Leads, contacts, and accounts
  • Opportunity tracking
  • Orders and invoices
  • Sales leader boards
  • Sales pipeline reports
  • Snapforce email client
  • Voicemail and mailbox folders
  • Voicemail-to-email

Pricing Info

Snapforce offers three editions:

Professional: $25/user/month

  • 3 users minimum
  • Case management
  • Deal tracking
  • Document storage
  • Event management
  • Geolocation
  • Leads, contacts, and accounts
  • Standard dashboards

Enterprise: $45/user/month

All Professional features plus:

  • Custom dashboards
  • Custom reports
  • Email sync
  • Orders and invoicing
  • Products
  • Project management
  • Sales forecasting

Ultimate: $60/user/month

All Enterprise features plus:

  • Audio and video conferencing
  • Call recording
  • Email marketing
  • Telephony
  • Territory management
  • Unlimited records
  • Voicemail-to-email

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Snapforce offers the following CRM integrations:

  • Net
  • Constant Contact
  • MailChimp
  • Microsoft Outlook

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Snapforce is an integrated CRM, call center, and telephony solution with built-in emailing, reporting, and case management features.

Company Email

support@snapforce.com

Contact No.

Company's Address

1, International Plaza, Mahwah, NJ 07495, USA

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Both ManageEngine SupportCenter Plus and Snapforce were reviewed by a team of independent SaaS experts who prepared a full analysis of all core elements of every product. Their ultimate score was prepared with unique SmartScore system which provides a separate partial score to every element such as: main functionalities, customer support, mobile device support, security, customer satisfaction as well as media presence. We realize useful features are not the only aspect essential to a company so we make sure we pay attention to all facets of a software before calculating its final score.

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