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Compare ManageEngine SupportCenter Plus vs Shore

What is better ManageEngine SupportCenter Plus or Shore? Different firms want different types of CRM Software. To find out which service fits your needs, think of reviewing various alternatives feature by feature along with their terms and pricing. Likewise, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.

The results are: ManageEngine SupportCenter Plus (8.6) vs. Shore (8.0) for all round quality and performance; ManageEngine SupportCenter Plus (100%) vs. Shore (100%) for user satisfaction rating. Examine their high and weak points and decide which software is a better option for your company. One simple but effective tactic is to write the pros and cons of both applications next to each other and see which solution comes on top.

Our experts made sure to review all popular CRM Software solutions that you can find out there, but among them these three deserved our special attention: Freshsales, Salesforce CRM, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Pricing Info

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies

Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Appointment Scheduling
  • Wait List
  • Tanning Management
  • Social Marketing
  • Room / Equipment Management
  • Reminders
  • Referral Program
  • Recurring Appointments
  • Point of Sale (POS)
  • Payroll & Commissions
  • Multi-Location
  • Loyalty Program
  • Inventory Management
  • Gift Card Management
  • Employee Management
  • Email Marketing
  • Client Management
  • Booth Rental

Pricing Info

Shore offers three packages. The minimum duration of a contract is 12 months, unless otherwise agreed upon.

Starter Plan

Get started and boost your online presence and customer management to expand  your business.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

Premium Plan

Grow your company by having your own website or mobile app to be fully visible and successful in the digital world.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

either

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

or

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Enterprise Plan

One-stop shop for your company’s needs. The Enterprise plan offers a well-rounded product bundle to help you get ahead of the competition.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

and

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

and

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Novitas BKK, Mister Spex, Personal Fitness, Jabra

Integrations

Shore integrates with the following business applications:

  • Facebook
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Shore is a single application that you can use to digitize business workflows, monetize existing customers, generate new ones, and grow your company.

Company Email

inbound@shore.com

Contact No.

Company's Address

Shore GmbH
Rosenheimer Straße 145e
81671 Munich
Germany

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Every time you compare different CRM Software software you shouldn’t simply look at their features list and offered pricing packages. Pay attention to the fact that the solution should be meeting your standards and team so the more flexible their offer the better. Learn what OSes are supported by ManageEngine SupportCenter Plus and Shore and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a key element for many companies.

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