MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare ManageEngine SupportCenter Plus vs OnlyOffice

What is better SupportCenter Plus or OnlyOffice? Various firms require different types of CRM Software. To find out which one meets your needs, think about reviewing various options feature by feature including their conditions and costs. Furthermore, you may get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.

The results are: SupportCenter Plus (8.6) vs. OnlyOffice (7.8) for all round quality and usefulness; SupportCenter Plus (100%) vs. OnlyOffice (97%) for user satisfaction rating. Examine their strong and weak points and see which software is a better choice for your company. One simple but effective way is to write the strengths and weaknesses of both applications next to each other and check which app comes on top.

We realize that not all companies have the time to examine dozens of various solutions, so we created a list of suggestions that you may find useful. Our top choices for the CRM Software category are: HubSpot CRM, Freshsales, Salesforce CRM.

NOAWARDS
YET

SmartScore™

8.6

User Satisfaction

100%

Pricing:

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Pricing Info

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA

Popular ManageEngine SupportCenter Plus Alternatives

NOAWARDS
YET

SmartScore™

8.5

User Satisfaction

97%

Pricing:

Starting from $40

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business collaboration tools
  • Calendar
  • CRM system and invoicing
  • Document management feature set
  • Email aggregator
  • List of team members
  • Online office suite
  • Project management toolset

Pricing Info

OnlyOffice offers several pricing options for its users. Their cloud-based software pricing varies depending on the number of users. As plan increases, so does the storage capacity:

ONLYOFFICE SaaS Edition
Prices valid till 03/31/2018
Plan1 Month ($)1 Year ($)3-Year ($)
1-2 active users + 8 GB disk storage spaceper 1 and 3 years only72144
3-5 active users + 20 GB disk storage spaceper 1 and 3 years only144288
6-10 active users + 40 GB disk storage space40288576
11-20 active users + 80 GB disk storage space755401080
21-30 active users + 120 GB disk storage space1259001800
31-50 active users + 200 GB disk storage space20014402880
If you need more than 50 active users on the portal, please contact their sales department: sales@onlyoffice.com

 

Integrations

OnlyOffice integrates with the following business systems and applications:

  • Dropbox
  • Box
  • Google Drive
  • OneDrive

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Samara Institute of Business Education, IGV Austria, Maisto Bankas

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Manage projects, documents, team, and customer relations in one place. No need to alternate between different applications to do different tasks.

Company Email

sales@onlyoffice.com

Contact No.

Company's Address

13355 Noel Rd Suite 1100
Dallas, TX, USA
75240

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.8

User Satisfaction

99%

Pricing:

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Popular HubSpot CRM Alternatives

If you are still having doubts about which service will perform best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular every service is and how big is its online presence. For example, in case of Facebook SupportCenter Plus has 2 likes on their official page while OnlyOffice profile is liked by 344 users.

Page last modified