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Compare ManageEngine SupportCenter Plus vs NetHunt CRM

What is better ManageEngine SupportCenter Plus or NetHunt CRM? Comparing products to get the best CRM Software need not be difficult. On our review platform, you can easily match ManageEngine SupportCenter Plus and NetHunt CRM and right away evaluate their distinct features. We allow you to take a look at their uniqe benefits, supported devices, support service, pricing, terms, and many more.

You can also compare their overall score (8.6 for ManageEngine SupportCenter Plus vs. 8.0 for NetHunt CRM) and overall customer satisfaction level (100% for ManageEngine SupportCenter Plus vs. 100% for NetHunt CRM). Take your time and compare your top options and see which one is ideal for your company. Likewise, you must check the software vendor’s background; can you count on them and will they still be on the market in a few years time?

People who don't have much time or want a CRM Software suggestion from our team may want to take a look at these top choices for the current year: HubSpot CRM, Freshsales, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Pricing Info

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies

Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $24

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

CRM Essentials

  • Contact Management
  • Deal Management
  • Opportunities Management
  • Multi-Pipeline Support
  • Saved Filters
  • Data Import and Export
  • Call Logging
  • Meeting Note-Taking

CRM Customization

  • Custom Form Fields
  • Custom Filter Options
  • Custom Folders

Productivity and Automation

  • Email Logging Automation
  • Email Tracking
  • Email Link Tracking
  • Follow-Up Automation
  • Bulk Updating
  • Merging Contacts
  • Native Mobile Applications

Email Campaigns

  • Bulk Messaging
  • Personalization
  • HTML Templates Importing
  • Campaign Analytics

Administrative Tools

  • Permission Settings
  • Custom User Roles

Integrations

  • Gmail Chrome Extension
  • Google Hangouts Integration
  • Google Calendar Integration
  • Google Drive Integration
  • Zapier Integration
  • API Capabilities

Pricing Info

NetHunt CRM offers budget-friendly paid plans for businesses of all sizes. These are all bundled depending on how extensive you need your CRM platform to be. In case you are not yet ready to commit to their paid plans, the vendor offers a 14-day free trial for your convenience.
Professional Plan – $24/user per month (annual subscription)/ $30/user per month (monthly subscription) 


G SUITE INTEGRATION

  • Gmail Chrome Extension
  • Google Calendar
  • Google Drive
  • Google Hangouts Chat
  • Google Contacts Sync (daily sync)

CRM ESSENTIALS

  • NetHunt Web App
  • Contact Management
  • Deals & Opportunities Management
  • Multiple Pipelines
  • Saved Filter and Views
  • Folders
  • Data Import & Export
  • Call Logs & Meeting Notes
  • Number of CRM records – 25,000

CRM CUSTOMIZATION

  • Custom Fields
  • Custom Folders
  • Custom Filters & Views

PRODUCTIVITY AND AUTOMATION

  • Automated Email Logging
  • One-Click Leads Capture
  • @Mentions
  • Email Open Tracking
  • Email Link Tracking
  • Follow-ups
  • Bulk Update
  • Duplicates management
  • Mobile Access

EMAIL CAMPAIGNS

  • Unlimited Bulk Email Campaigns
  • Email Personalization
  • Email Templates (coming soon) – 10 templates
  • HTML Templates Import
  • Basic Campaign Analytics
  • NetHunt SMTP server (additional fees)

ADMIN

  • Permissions & Visibility Settings
  • Custom Roles – 5 custom roles
  • Required fields

INTEGRATIONS

  • Zapier Integration
  • API Access

SUPPORT

  • Self-Service Support
  • Online Support
  • On-boarding Assistance

Professional Plus – $28/user per month (annual subscription)/ $34/user per month (monthly subscription) 

  • Everything from the Professional plan
  • 100 000 Records
  • 10 Workflow Automation (coming soon)
  • 25 Email Templates
  • Phone Support

Enterprise Plan – $48/user per month (annual subscription)/ $60/user per month (monthly subscription)

  • Everything from the Professional Plus plan
  • 250 000 Records
  • 100 Workflow Automation (coming soon)
  • Unlimited Email Templates
  • Unlimited Custom Roles
  • Customer Success Manager
  • Custom Development

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

NetHunt CRM comes with an API tool that lets it integrate a wide variety of third-party applications. Among the most popular of which are:

  • Gmail
  • G Suite Apps
  • LinkedIn
  • Instagram
  • Facebook
  • Twitter
  • MS Outlook
  • Zapier

 

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A versatile and affordable SaaS product that reinforces your Gmail account and Google Apps with the essential customer relationship management features.

Company Email

info@nethunt.com

Contact No.

Company's Address

Irynynska St, 5/24
Kyiv, Kyyiv 01034
Ukraine

In the event you are still having second thoughts about which service will perform best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular every solution is and how big is its online presence.For instance, if you analyze ManageEngine SupportCenter Plus LinkedIn profile you’ll see that they are followed by 2415 users. In case of NetHunt CRM the volume of followers on their LinkedIn page is 13.

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