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Compare ManageEngine SupportCenter Plus vs Cosential

What is better ManageEngine SupportCenter Plus or Cosential? It’s a good idea to use our scoring system to give you a general idea which CRM Software product is will work better for your company. For overall product quality, ManageEngine SupportCenter Plus earned 8.6 points, while Cosential received 7.0 points. At the same time, for user satisfaction, ManageEngine SupportCenter Plus scored 100%, while Cosential scored 100%.

Details about their functions, tools, supported platforms, customer support, and more are provided below to provide you with a more precise analysis. Don’t forget to choose only the functions that you need so as not to waste resources for tools that are unnecessary.

We know that not all people have the time to test dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Freshsales, HubSpot CRM, Salesforce CRM.

NOAWARDS
YET

SmartScore™

8.6

User Satisfaction

100%

Pricing:

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Pricing Info

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA

Popular ManageEngine SupportCenter Plus Alternatives

NOAWARDS
YET

SmartScore™

7.0

User Satisfaction

100%

Pricing:

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Relationship Management
  • Business Development
  • Lead Management
  • Opportunity Pipeline
  • Sales Pipeline Management
  • Proposal Automation
  • Account / Project Management
  • Reporting and Metrics
  • Activity / Personnel Management
  • Marketing Campaign Management

Pricing Info

Cosential offers two enterprise pricing packages packed with the same features:

  • Full User – $70/user/month
  • Read Only User – $10/user/month

Features include:

  • Post-sale system administration, maintenance, upgrades, technical support, and more.
  • Free online Support Center with FAQs, self-guided tutorials, user guides, and video demos, as well as phone and email support.
  • No additional fees for use of the full suite of enterprise modules, applications, or plug-ins.
  • All enhancements are immediately available to our customers at no additional charge.
  • Extensive API services and third-party application integration.

Integrations

Cosential integrates with the following business systems and applications:

  • Google Calendar
  • Microsoft Outlook
  • Viewpoint
  • Microsoft Word

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bettisworth North Architects and Planners, KCI Technologies, JE Dunn Construction

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Built for the AEC industry, Cosential comes loaded with a very extensive and powerful tool set that is tailored to meet the needs of AEC businesses.

Company Email

sales@cosential.com

Contact No.

Company's Address

610 West 5th Street, Suite 604
Austin, TX 78701
USA

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.8

User Satisfaction

99%

Pricing:

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Popular HubSpot CRM Alternatives

It may not always be enough to just compare ManageEngine SupportCenter Plus and Cosential with one another. While reliable tools, pricing and user reviews are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by every product. Frequently a less popular app may turn out to be an excellent choice that was distinguished with SaaS awards such as our Great User Experience Award which shows that despite lesser market presence it’s a significant rival to the software that rule the market.

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