Compare ManageEngine SupportCenter Plus vs BookSteam
What is better SupportCenter Plus or BookSteam? You have such a wide range of CRM Software options in today’s state of that industry that deciding on the best product is often frustrating. On our comparison page, it is simple to examine the tool, stipulations, available plans, and more details of SupportCenter Plus and BookSteam. You can also examine their score (8.6 for SupportCenter Plus vs.
8.0 for BookSteam) and user satisfaction level (100% for SupportCenter Plus vs. 100% for BookSteam). The scores and ratings present you with a solid idea how both these software products perform. In addition, make sure if the application can integrate with your current business apps to guarantee greater productivity.
We did our best to prepare reviews of all popular CRM Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshsales, HubSpot CRM, Salesforce CRM.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
Free up to 5 technicians
$2,295 for 10 Support Representatives annually
Professional
$945 for 2 Support Representatives with 3 Business Units annually
Enterprise
$1,195 for 2 Support Representatives with 10 Business Units annually
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
Contracts, Orders, Quotes, Products, and Price Books
Chatter, Files, Topics, and Recommendations
Case Management
Lightning Bolt Solutions
Partner Communities
Lead Registration
Roles and Permissions
Process Builder
Lightning Platform
Web Services API
Google Apps Integration
File Storage Per User
Sandbox
Pricing Info
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Lightning Essentials – $25/user/month
Account & Contact Management
Opportunity Management
Lead Management
Web-to-Lead Capture
Email Templates
Task Management
Activity Feed
Salesforce Mobile App (with Offline Functionality)
Chatter
Files
Configurable Reports and Dashboards
Case Auto-Assignment
Case Management
AppExchange
Lightning App Builder
Einstein Activity Capture
Data and File Storage per User
Inbox Mobile and Desktop Apps
Unlimited Online Training
Online Case Submission
Standard Success Plan
Lightning Professional – $75/user/month
All Features of Lightning Essentials, plus…
Lightning for Gmail/Outlook
Topics and Recommendations
Developer Sandbox
Lead Assignment and Routing
Mass Email
2 Roles and Permission, Profiles and Page Layouts
1 Sales Console App
3 Record Types per Object
5 Process Builder per Org
Rules-Based Lead Scoring
Person Accounts
Order
Lightning Sync
Products and Price Books
Quotes
Contracts
Google Apps Integration
Duplicate Blocking
Campaign Management
Forecasting Mobile App
Lead Registration
3 Campaign Influence
Collaborative Forecasting
Knowledge (read-only)
Lightning Enterprise – $150/user/month
All Features of Lightning Professional, plus…
5 Campaign Influence
Sales Teams
Calendar
Opportunity Score
Forecasting: Custom Opportunity Fields
Opportunity Splits
Enterprise Territory Management
Advanced Reporting Features
Lightning Platform
Unlimited Process Builder per Org
Workflow and Approval Automation
Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
You should keep in mind that even though both SupportCenter Plus and BookSteam may provide an excellent range of features each solution might be designed for a different company size. If you are analyzing various solutions you may want to pay attention to a business size they are meant for. Certain elements might scale up effectively for big enterprises but if you have a small or mid-sized business it’s frequently better to avoid paying for complex functionalities that you may never actually use.
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