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Compare ManageEngine SupportCenter Plus vs BestNotes

What is better ManageEngine SupportCenter Plus or BestNotes? When choosing the appropriate CRM Software for your organization it is suggested that you assess the characteristics, costs, and other crucial data about the product and vendor.

Here, you can examine the parallels and disparities between ManageEngine SupportCenter Plus (overall score at 8.6 and user satisfaction at 100%) and BestNotes (overall score at 8.0 and user satisfaction at 100%). You may also check their specific modules, like tools, plans, costs, terms and conditions, etc. What is more, read the terms closely for information on hidden fees, like, setup cost, separate helpdesk support, upgrade fees, storage fees, and other similar charges.

Those of you who want to save some time or need a CRM Software suggestion from our team may want to take a look at these top choices for the current year: HubSpot CRM, Freshsales, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration

Pricing Info

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies

Integrations

  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Electronic Health Records
  • Intake and nursing assessment
  • History, Physical and BioPsychoSocial accessment
  • Master treatment plan
  • Medication management
  • Group and progress notes
  • Custom notes
  • Customer Relationship Management
  • Referral source relationship management and portal
  • Marketing channel reporting
  • Lead tracking
  • Client calendar and check-in
  • Note/billing attachment to appointments
  • Patient ledger and billing
  • Mobile apps
  • Messaging system
  • HIPAA compliant user-to-user
  • Medication management
  • E-prescriptions
  • Controlled substances management
  • Lab tracking and orders
  • Real-time lab results
  • Client portal
  • Document sharing with clients
  • Client and employment application
  • Task management
  • Reporting and analysis
  • Academics module

Pricing Info

Pricing details

  • 1-10 users – $50/user/month
  • Additional 11-100 users – $20/user/month
  • Additional 101+ users – $10/user/month

Additional services

  • Outcome tools: $100/month
  • E-prescribing: $800/provider/year
  • DSM-5: $5/provider/month
  • Imports: $100/hour
  • ASAM Continuum: $840/provider/month
  • Appointment reminders: 5 cents/message

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HIPAA compliant Electronic Health Record and Customer Relationship Management system for behavioral health and substance abuse clinics and institutes.

Company Email

team@bestnotes.com

Contact No.

Company's Address

PO Box 5578,
Twin Falls, ID 83303

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Every time you pick a app that you believe will be an actual asset for your company you shouldn’t just pay attention to what experts have to say about it. Very often individual experience with the service may change, depending on specific preferences and requirements. That’s why in our reviews we also give our User Satisfaction Rating for every service to give you a reliable impression of how actual users of ManageEngine SupportCenter Plus and BestNotes rate their contact with the solution. Our system is built around detailed analysis of product mentions on other websites, social networks as well as blogs, so you will obtain a full and credible picture of what other customers think about each service. In this example ManageEngine SupportCenter Plus got a total satisfaction rating at 100% while for BestNotes 100% of users say they had a positive experience with it.

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