Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Interactive Data Center Health Map
- Identify Hot Spots
- Avoid Over-Cooling
- Pre-Integrated Environment Sensors
- Capacity Cabinet Inspector
- Color-Coded Capacity Usage
- Real-Time and Trended Power Consumption
- Remote Power Control
- Real-Time Power Usage Effectiveness
- Track Energy Savings
- Asset Management
- Auto-Discovery
- Comprehensive Blade Configuration Support
- Work Order Management
- 3D Data Center Visualizations
- Data Center Security
- Business Intelligence and Analytics
Pricing Info
Pricing Info
Sunbird DCIM offers three SMB and enterprise pricing plans for users to choose from, all calculated depending on what aspects or processes of your data center operations you want the software to use for. Give the details a look, and select the best plan for your company:
Power IQ DCIM Monitoring
- Best used for power, energy, and environment monitoring
- $47.88/node – billed annually
- $3.99/node/mo.
- Unlimited Users
- Unlimited Sites
- Unlimited Data Points
dcTrack DCIM Operations
- Best used for asset, capacity, and change management
- $119.88/cabinet – billed annually
- $9.99/cabinet/mo.
- Unlimited Users
- Unlimited Sites
DCIM Suite Bundle
- DCIM Operations and DCIM Monitoring for total data center management
- $191.88/cabinet – billed annually
- $15.99/cabinet/mo.
- 1 DCIM Operations cabinet license
- 2 DCIM Monitoring node licenses
- Unlimited Users
- Unlimited Sites
- Unlimited Data Points
Integrations
Integrations
Sunbird DCIM supports integration with different data warehouse and reporting systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walt Disney, Toshiba, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A data center infrastructure management software that helps operators and facility managers improve efficiency and productivity, and save money.
Company Email
sales@sunbirddcim.com
Contact No.
Company's Address
Sunbird Software, Inc.
200 Cottontail Lane, Suite B106E
Somerset, NJ 08873
USA
Sunbird DCIM Comparisons
Popular Sunbird DCIM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
No IT Management Software will be able to solve all the requirements of a company. Though key features of Sunbird DCIM and Freshservice are important you should also carefully examine the integrations supported by a given app. In many cases you will already be working with other types of B2B software in your company and it’s definitely better to go with software that integrate well with one another. With that approach you can be certain of an effortless transfer of information between your teams and software used, which can really reduce time spent on migrating between one solution and the other.
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