What is better SuiteCRM or Hotjar? If you want to get a quick way to find out which CRM Software product is better, our proprietary algorythm gives SuiteCRM a score of 8.6 and Hotjar a score of 9.6 for all round quality and performance.
Furthermore, SuiteCRM is rated at 100%, while Hotjar is rated 98% for their user satisfaction level. You can also compare their product details, such as features, tools, options, plans, costs, and much more. Find out if the software allows you to customize a few of its workflows to ensure the app fits your own business processes.
At the moment, the best solutions in our CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
SuiteCRM was designed as an open-source alternative to top notch CRM systems, which is why all functionality is available for free, and there are no enterprise pricing plans.
SuiteCRM offers open API to help integrate it with a variety of business systems and applications. Some of the integrations include:
Sage 50
Joomla
WordPress
Constant Contact
Twitter
Survey Monkey
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An award-winning open source Customer Relationship Management (CRM) application. SuiteCRM is enterprise-ready and is displacing vendors in large accounts.
Multi-device support (desktop, smartphone, tablet)
User testing recruitment
Sites and organization settings
Feedback polls
Behavior logic
Tracking code
Visitor recordings
Visitor targeting
CSV or XLSX format for exported responses
Conversion funnels
Heatmaps and Recordings sharing
Sentiment monitoring
Customizable widgets
Form analysis
Support for over 40 languages
One script implementation
Billing
Site drop-offs view
One-on-one testing
Replay visitor sessions
Incident reports
Submission stats
Surveys
NPS (Net Promoter Score)
User actions view
User behavior visualization
Cross-device surveys
Time- or event-based questions
IPs blocking
Multiple question types
Recording filtering
Form and field engagement visualization
Survey editor
Heatmaps
Instant visual feedback
Pricing Info
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
Contracts, Orders, Quotes, Products, and Price Books
Chatter, Files, Topics, and Recommendations
Case Management
Lightning Bolt Solutions
Partner Communities
Lead Registration
Roles and Permissions
Process Builder
Lightning Platform
Web Services API
Google Apps Integration
File Storage Per User
Sandbox
Pricing Info
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Lightning Essentials – $25/user/month
Account & Contact Management
Opportunity Management
Lead Management
Web-to-Lead Capture
Email Templates
Task Management
Activity Feed
Salesforce Mobile App (with Offline Functionality)
Chatter
Files
Configurable Reports and Dashboards
Case Auto-Assignment
Case Management
AppExchange
Lightning App Builder
Einstein Activity Capture
Data and File Storage per User
Inbox Mobile and Desktop Apps
Unlimited Online Training
Online Case Submission
Standard Success Plan
Lightning Professional – $75/user/month
All Features of Lightning Essentials, plus…
Lightning for Gmail/Outlook
Topics and Recommendations
Developer Sandbox
Lead Assignment and Routing
Mass Email
2 Roles and Permission, Profiles and Page Layouts
1 Sales Console App
3 Record Types per Object
5 Process Builder per Org
Rules-Based Lead Scoring
Person Accounts
Order
Lightning Sync
Products and Price Books
Quotes
Contracts
Google Apps Integration
Duplicate Blocking
Campaign Management
Forecasting Mobile App
Lead Registration
3 Campaign Influence
Collaborative Forecasting
Knowledge (read-only)
Lightning Enterprise – $150/user/month
All Features of Lightning Professional, plus…
5 Campaign Influence
Sales Teams
Calendar
Opportunity Score
Forecasting: Custom Opportunity Fields
Opportunity Splits
Enterprise Territory Management
Advanced Reporting Features
Lightning Platform
Unlimited Process Builder per Org
Workflow and Approval Automation
Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
In case you are still having second thoughts about which service will work best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular every app is and how wide is its online presence. For example, in case of Facebook SuiteCRM has 811 likes on their official page while Hotjar profile is liked by 26549 users.
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