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Compare Subiz vs Cayzu

What is better Subiz or Cayzu? To ensure that you find the most efficient and productive Customer Support Software for your business, you have to compare products available on the market. For example, here it is possible to match Subiz’s overall score of 8.1 against Cayzu’s score of 8.2. You can also review their general user satisfaction: Subiz (100%) vs. Cayzu (100%).

Furthermore, you can assess their good and bad points feature by feature, including their terms and conditions and costs. By comparing products you are improving your chances to pick the best software for your budget. It goes without saying you should know your unique needs to realize which service meets those needs.

We realize that not all people have enough time to scrutinize a large number of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: LiveChat, Salesforce Live Agent, Freshchat.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $11.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Proactively engage visitors with personalized chat greet
  • Manage chat and visitors using simple dashboard display
  • Use customized trigger to invite visitors a chat
  • Use canned responses for convenient and effective chats
  • Advanced report on operator activity using Google Analytics
  • Archive offline messages when agents are ‘away’
  • Assign label to specific visitors for easy achievement
  • Chat with unlimited customers simultaneously
  • Create various departments to organize support agents
  • Customizable chat windows to fit with your brand and website
  • Store previous conversations in secure servers
  • Easy to implement: copy and paste HTML code
  • Get instant feedback from customers after your chats
  • Get sound and visual notifications about incoming chats
  • Keep in touch with visitors anytime, anywhere using mobile app
  • See visitors’ details: who they are, where they come from, what they browse
  • Store visitor’s information using command text
  • Transfer chat between agents

Pricing Info

Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.

Standard Plan – $11.99/agent/month

  • Up to 100 concurrent chats
  • 3 triggers
  • 3-month chat history and analytics report
  • 24/7 support

Advanced Plan – $21/agent/month

  • Up to 200 concurrent chats
  • Unlimited triggers
  • 6-month chat history and analytics report
  • 24/7 support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vietnam Discovery, GLN International Education, FPT Corporation

Integrations

Subiz integrates with the following business apps:

  • API Javascript
  • Google Analytics
  • Shopify
  • Joomla
  • WordPress
  • Magento

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Subiz is a live chat software that is designed as a customizable chat box integrated on your website to help you chat directly with visitors.

Company Email

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Integration
  • Email Signatures
  • Email Forwarding
  • Multiple Emails
  • Global Search
  • Custom List
  • Domain Branding/Mapping
  • Custom Branding
  • Multiple Brands & Products
  • Mailbox Signatures
  • Ticketing System
  • Automated Rules
  • Help Desk API
  • Merge Conversations
  • Apps & Integrations
  • IP White-list Access
  • Quick Response
  • Service Level Agreements
  • Auto Assign
  • Auto Reply
  • Customer Feedback
  • Multiple Groups
  • Asset Management
  • Internal Notes
  • Large Attachments
  • Time Tracking
  • Mobile Apps
  • Custom Roles/Permissions
  • Active Directory Integration
  • Support Widget Integration
  • Customizable Ticket Fields
  • To Do’s
  • Tags
  • Split Cases
  • Agent Collision
  • Group Tickets Assigning

Pricing Info

Basic – $4/agent per month (paid annually), $7 (if paid monthly)

  • Email Channel
  • Social Channels
  • Basic Knowledge base
  • Web Widget

Team – $9/agent per month (paid annually), $14 (if paid monthly)

Basic features plus:

  • Assignment Rules
  • App Integrations
  • Time Tracking
  • Custom Domain Mapping

Pro – $19/agent per month (paid annually), $25 (if paid monthly)

Team features plus:

  • Multilingual content
  • Reports & Dashboards
  • SLAs and Business Hours
  • Single sign-on
  • Custom fields
  • Asset Management
  • Multiple ticket forms

Enterprise – $29/agent per month (paid annually), $39 (if paid monthly)

Pro features plus:

  • Custom agent roles
  • Multibrand support
  • Portal Customization
  • Custom Ticket Views
  • Agent Round Robin
  • Rest based API

Enterprise Plus – $39/agent per month (paid annually), $55 (if paid monthly)

Enterprise features plus:

  • IP Whitelisting
  • 99.9% uptime SLA
  • Custom License Agreement

All paid plans come with the following:

  • Unlimited support
  • Regular free updates
  • Anywhere, anytime access
  • Automatic backups
  • Access to free apps integration
  • Mobile apps
  • Secure data protection
  • No contracts
  • No software install
  • 14-day free trial

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup

Integrations

Cayzu supports the following integrations:

  • Dropbox
  • Facebook
  • Twitter
  • Freshbooks
  • Google Analytics
  • Harvest Invoice & Billing
  • Jira
  • Live Chat
  • Skype
  • Tawk.to
  • Slack
  • SugarCRM
  • SuiteCRM
  • Highrise CRM
  • Zoho CRM
  • Survey Monkey
  • HubSpot
  • SalesForce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools.

Company Email

support@cayzu.com

Contact No.

Company's Address

Cayzu Inc,
102 Murray Street,
Amherstburg, Ontario
Canada

Every time you select a service that you are sure will be an actual asset for your business you shouldn’t simply focus on what reviewers have to say about it. In many cases personal experience with the service will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every product to give you a reliable impression of how actual users of Subiz and Cayzu evaluate their contact with the service. Our system is built around advanced analysis of product appearances on other websites, social networks and blogs, so you will obtain a comprehensive and reliable overview of what other users think about each solution. In this case Subiz got a total satisfaction rating at 100% while for Cayzu 100% of users express they had a positive experience with it.

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