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Compare Studio Creatio Enterprise vs Serena Business Manager

What is better Studio Creatio Enterprise or Serena Business Manager? With various functionalities, pricing, conditions, and more to check, choosing the right Workflow Management Software for your firm is challenging. Nevertheless by working with our system, you can easily match the functions of Studio Creatio Enterprise and Serena Business Manager including their general SmartScore, respectively as: 9.3 and 8.8 for overall score and N/A% and 92% for user satisfaction.

You can also assess them feature by feature check out which application is a more effective fit for your company. Remember to get a free trial first before subscribing to experience how the program can benefit you in real setting.

Those of you who want to save some time or need a Business Process Management Software advice from our team may want to take a look at these top choices for the current year: Studio Creatio Enterprise, Wrike, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-degrees customer views
  • Lead management
  • Lead segmentation
  • Collaboration suite
  • Business process management
  • Best practices and opportunity management
  • Advanced customization
  • Open configuration
  • Visual process designer (WYSIWYG)
  • Dashboard analytics
  • On-premise and in-cloud deployment
  • Extensive API
  • Synchronized mobile app
  • Field sales app
  • File sharing and omnichannel communication
  • Case management

Pricing Info

Studio Creatio Enterprise offers several pricing packages. Pricing plans for sales, marketing, and service modules are available. There is also an option to integrate all three modules into a single CRM bundle. The vendor provides an online calculator on their website so you can calculate the total price of the product, or you can get in touch with the vendor who will provide you with an estimate. With the software’s free trial version, you can try out all the key features of the software.

Here are the available packages:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • For small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • For e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • For medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1,000 active contacts/month billed annually)
  • Active contact is included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1,000 active contacts, the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • For companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • For medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

Prominent Clients

L'Oreal, BAYER, Heinz

Integrations

With an open configuration and extensive API, Studio Creatio Enterprise can be integrated with most third-party applications including the following:

  • Twitter
  • Facebook
  • Google Contacts
  • Google Calendars
  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • OpenStreetMap
  • MailChimp/Mandrill
  • SmartCloud Connect
  • Microsoft Office Applications

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete BPM suite that improves business operations and adjusts processes to the changing business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
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SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unified Work Center
  • Kanban view
  • Backlog views
  • Report Center
  • Smart search
  • Calendaring
  • Real-time notifications
  • Mobile client
  • App composer

Pricing Info

Serena Business Manager’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Martin-Baker Aircraft, eBay, California Department of Insurance

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Serena Business Manager is a process management platform that improves the level of productivity in all phases of process automation.

Company Email

Contact No.

Company's Address

2345 NW Amberbrook Drive, Suite 200
Hillsboro, OR 97006
USA

All the data, details and opinions that we provided in this table were collated from official company websites, promotional materials available online, real-life experience from real clients as well as our personal hands-on use of every product by an expert. We pay a lot of attention to comprehensively examine every app, as a result we not only analyze it ourselves, but we also correlate our results with opinions of other members from the B2B community.

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