Compare Studio Creatio Enterprise vs Mandarin Library

Studio Creatio Enterprise offers several pricing packages. Pricing plans for sales, marketing, and service modules are available. There is also an option to integrate all three modules into a single CRM bundle. The vendor provides an online calculator on their website so you can calculate the total price of the product, or you can get in touch with the vendor who will provide you with an estimate. With the software’s free trial version, you can try out all the key features of the software.

Here are the available packages:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

• For small and medium businesses with direct sales teams
• Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

• For e-commerce
• A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

• For medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
• Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

• Cloud – $27 (1,000 active contacts/month billed annually)
• Active contact is included in one or more campaigns within a 12-month period
• Up to 365 emails per year can be sent to one active contact
• Custom pricing with the purchase of 50,000+ active contacts

User License

• Cloud – $50/user/month billed annually
• On-site – $850 per license/lifetime
• With the purchase of 1,000 active contacts, the first license is free

Pricing for Service Module

Customer Center Package

• Cloud – $35/user/month
• On-site – $600 per user
• For companies looking to automate helpdesk and contact center operations
• A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

• Cloud – $50/user/month
• On-site – $850 per user
• For medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
• Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Available pricing plans:

M5 System

Cloud-Hosted – $750/annual subscription (small libraries) or $950/annual subscription (large libraries)

• Secure Server Hosting
• Server Customization
• Regular Updates and Back-Ups
• Windows OPAC
• Circulation
• Cataloging
• Report Tools
• Group Editor
• Inventory
• Data Conversion
• Union Catalogs
• 24/7 Technical Support

Self-Hosted – $1,250/one-time payment plus $780 for annual service and updates

• Secure Server Hosting
• Server Customization
• Regular Updates and Back-Ups
• Windows OPAC
• Circulation
• Cataloging
• Report Tools
• Group Editor
• Inventory
• Data Conversion
• Union Catalogs
• 24/7 Technical Support

Mandarin may extract an average fee of $250 for setup, customization, and orientation fee. Libraries with custom needs can also request a quote.

M3 System

M3 Core – Free

• Windows OPAC
• Circulation
• Cataloging
• Report Tools
• Group Editor
• Inventory