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Compare Studio Creatio Enterprise vs Mandarin Library

What is better Studio Creatio Enterprise or Mandarin Library? Specific organizations need different types of Business Process Management Software. To learn which service fits your needs, think of assessing various alternatives feature by feature an taking into consideration their terms and prices. Furthermore, you will get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.

The results are: Studio Creatio Enterprise (9.3) vs. Mandarin Library (7.5) for all round quality and functionality; Studio Creatio Enterprise (N/A%) vs. Mandarin Library (89%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a better option for your company. An effective, simple tip is to write the pros and cons of both solutions side by side and check which app has more benefits.

Our experts made sure to review all popular Business Process Management Software services offered on the market, but among them these three caught our special attention: Wrike, Studio Creatio Enterprise, Promapp.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-degrees customer views
  • Lead management
  • Lead segmentation
  • Collaboration suite
  • Business process management
  • Best practices and opportunity management
  • Advanced customization
  • Open configuration
  • Visual process designer (WYSIWYG)
  • Dashboard analytics
  • On-premise and in-cloud deployment
  • Extensive API
  • Synchronized mobile app
  • Field sales app
  • File sharing and omnichannel communication
  • Case management

Pricing Info

Studio Creatio Enterprise offers several pricing packages. Pricing plans for sales, marketing, and service modules are available. There is also an option to integrate all three modules into a single CRM bundle. The vendor provides an online calculator on their website so you can calculate the total price of the product, or you can get in touch with the vendor who will provide you with an estimate. With the software’s free trial version, you can try out all the key features of the software.

Here are the available packages:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • For small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • For e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • For medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1,000 active contacts/month billed annually)
  • Active contact is included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1,000 active contacts, the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • For companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • For medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

Prominent Clients

L'Oreal, BAYER, Heinz

Integrations

With an open configuration and extensive API, Studio Creatio Enterprise can be integrated with most third-party applications including the following:

  • Twitter
  • Facebook
  • Google Contacts
  • Google Calendars
  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • OpenStreetMap
  • MailChimp/Mandrill
  • SmartCloud Connect
  • Microsoft Office Applications

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete BPM suite that improves business operations and adjusts processes to the changing business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $750

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Add Records
  • Copy Records
  • Edit Records
  • Delete Records
  • Record Editor
  • Flexible Record Templates
  • Picture Manager
  • MARC Records Import and Export
  • Records Printing
  • User Authorization Control
  • Textbook Module
  • Equipment Database
  • Circulation Calendar
  • Library Fines Calculation
  • Quick Return
  • In-House Circulation
  • Self-Service Portals
  • Item and Patron History and Status
  • Booking and Holds
  • Circulation Reports
  • Inventory Management
  • Custom Reports
  • PDF Reports

Pricing Info

Available pricing plans:

M5 System

Cloud-Hosted – $750/annual subscription (small libraries) or $950/annual subscription (large libraries)

  • Secure Server Hosting
  • Server Customization
  • Regular Updates and Back-Ups
  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory
  • Data Conversion
  • Union Catalogs
  • 24/7 Technical Support

Self-Hosted – $1,250/one-time payment plus $780 for annual service and updates

  • Secure Server Hosting
  • Server Customization
  • Regular Updates and Back-Ups
  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory
  • Data Conversion
  • Union Catalogs
  • 24/7 Technical Support

Mandarin may extract an average fee of $250 for setup, customization, and orientation fee. Libraries with custom needs can also request a quote.

M3 System

M3 Core – Free

  • Windows OPAC
  • Circulation
  • Cataloging
  • Report Tools
  • Group Editor
  • Inventory

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Southern Ontario Library Services, Burnham Wood Charter Schools, Ichabod Crane High School

Integrations

Mandarin M5 and M3 currently does not support integration with third-party applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customizable library automation software designed with librarians for librarians.

Company Email

automation@mlasolutions.com

Contact No.

Company's Address

1100 Holland Dr, Boca Raton,
FL 33487, USA

You shouldn’t expect only a wide range of functionalities and adjustable pricing from a well-known Business Process Management Software. Almost as significant as main features is a quality customer support. You want to make sure that if you have any questions about Studio Creatio Enterprise or Mandarin Library, or you struggle with some problems, or maybe you’ll need to ask for a certain update or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you are able to profit from individual training or at the very least an FAQ you can use.

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