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Compare Stride vs Mailparser.io

What is better Stride or Mailparser.io? You have such a huge number of Communications Software alternatives in today’s state of that industry that selecting the best product may be confusing. On our comparison page, we let you assess the features, pricing terms, available plans, and more details of Stride and Mailparser.io. It’s also possible to evaluate their score (8.8 for Stride vs.

8.0 for Mailparser.io) and user satisfaction level (95% for Stride vs. 100% for Mailparser.io). The scores and ratings present you with a general idea how both of these software products perform. In addition, make sure if the software can integrate with existing business apps to guarantee greater productivity.

Those of you who are pressed for time or want a Customer Support Software recommendation from our experts may want to investigate these top choices for this year: Freshdesk, Zendesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $3

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Group Chat
  • Direct Messaging
  • Video Chat
  • Voice Calling
  • Audio/Video Conferencing
  • File Sharing
  • Group Screen Sharing
  • Task and Decision Tracking
  • Guest Access
  • Message Editor
  • Advanced User Management
  • Search Function
  • Per Room Notifications
  • Status Setting
  • Focus Mode
  • Integration
  • Mobile Apps

Pricing Info

Free

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • File sharing & 5GB storage
  • 10 apps or bots
  • Message history up to 25K messages

Standard – $3 per user/month

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • Unlimited file sharing & storage
  • Unlimited apps and bots
  • Unlimited message history
  • Advanced Meetings functionality
  • Group screen sharing
  • Remote desktop control
  • User management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Stride integrates with the rest of Atlassian’s tools and apps as well as hundreds of third-party software, platforms and services.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Complete team communication software offered as freeware and affordable paid plan.

Company Email

Contact No.

Company's Address

Level 6
341 George Street
Sydney, NSW, 2000
Australia

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email attachment processing
  • Email data extraction
  • Email parser
  • File attachment parsing
  • Lead extraction
  • Mailing address parsing
  • Send parsed data to any web service
  • Store parsed data to XLS, CSV, XML, and JSON

Pricing Info

Mailparser.io offers four pricing packages:

Private Plan – $25/month

  • Unlimited Parsing Rules
  • Unlimited Integrations
  • Unlimited Downloads
  • 400 Emails / Month
  • 10 Inboxes
  • Priority Support

Business Plan – $50/month

  • Unlimited Parsing Rules
  • Unlimited Integrations
  • Unlimited Downloads
  • 2 000 Emails / Month
  • 30 Inboxes
  • Priority Support

Business+ Plan – $200/month

  • Unlimited Parsing Rules
  • Unlimited Integrations
  • Unlimited Downloads
  • 10,000 Emails / Month
  • 100 Inboxes
  • Priority Support

Enterprise Plan – Contact the vendor for a quote

  • Unlimited Parsing Rules
  • Unlimited Integrations
  • Unlimited Downloads
  • Unlimited Emails / Month
  • Unlimited Inboxes
  • Priority Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Movinga, Progressive Computer Systems Inc, Cleanify

Integrations

Mailparser.io integrates with the following business apps:

  • Agile CRM
  • ActiveCampaign
  • Asana
  • autopilot
  • Base CRMs
  • Box Cloud Storage
  • CallFire
  • io CRMs
  • Constant Contact
  • CSV File Export
  • Dropbox Cloud Storage
  • Emails Outbound
  • Gmail Outbound E-Mails
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Sheets
  • GoToMeeting
  • GoToWebinar
  • Help Scout
  • HubSpot
  • Infusionsoft
  • JSON File Export
  • Knack HQ Databases
  • MailChimp
  • MailerLite
  • mailgun
  • Marketo
  • Microsoft Dynamics
  • Microsoft Excel
  • MongoDB
  • MySQL
  • Office 365
  • Pardot
  • Pipedrive CRMs
  • Podio
  • Postgres
  • Salesforce CRMs
  • SharpSpring
  • Slack
  • Smartsheet
  • SQL Server
  • Suite CRMs
  • Trello
  • Twilio
  • HTTP Webhooks
  • Xero
  • XML File Export
  • Zapier
  • Zendesk
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

mailparser.io is a data processing and workflow automation SaaS product for small and medium-sized online businesses.

Company Email

Contact No.

Company's Address

326, rue de Vaugirard,
Paris, IdF 75015,
France

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.

Sprout – Free

  • Unlimited Agents
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Ticket Dispatch
  • Team Collaboration
  • Call-to-ticket conversion

Blossom –  $19/agent/month or $15/agent/month/annual billing

  • All Sprout Features
  • Automation Capabilities
  • In-depth Helpdesk
  • Chats and Calls Management
  • Marketplace Apps
  • SLA Management
  • Business Hours

Garden – $35/agent/month or $29/agent/month/annual billing

  • All Blossom Features
  • Triggered Messages
  • Time Tracking
  • Call Masking
  • Session Replay
  • Multilingual Knowledge Base
  • CSAT Surveys
  • Performance Reports
  • Embedded Chat FAQs
  • IVR

Estate – $65/agent/month or $49/agent/month/annual billing

  • All Garden Features
  • Automatic Ticket Assignment
  • In-app Chat Campaigns
  • Answer Bot
  • Portal Customization
  • Custom Roles
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $125/agent/month or $109/agent/month/annual billing

  • All Estate Features
  • Skill-based Ticket Assignment
  • IP Whitelisting
  • Extendable API Rate Limit
  • Sandbox
  • Phone Calls Holiday Routing
  • HIPAA Compliance
  • Co-browsing
  • Multilingual Chat FAQs

Field Service Management – $29/field technician/month

  • Available on Estate and Forest Plans
  • Add Field Technicians
  • Service Performance tracking
  • Schedule and Appointment Management
  • 24/7 Email Support
  • 24/5 Phone Support
  • Reports

You can take advantage of Freshdesk’s omnichannel capability for a fee if you subscribe to either Garden or Estate. But you get it free with Forest.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Every time you pick a solution that you believe will work best for your company you shouldn’t only pay attention to what professionals have to say about it. In many cases individual experience with the app may change, depending on specific preferences and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you a reliable impression of how real users of Stride and Mailparser.io estimate their contact with the software. Our algorithm is built around advanced analysis of product appearances on other websites, social media and blogs, so you will receive a comprehensive and credible landscape of what other users think about each service. In this example Stride got a total satisfaction rating at 95% while for Mailparser.io 100% of users claim they had a positive experience with it.

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