What is better Squaretalk or eRep? Purchasing the proper Sales Tools product is as simple as evaluating the strong and poor features and terms offered by Squaretalk and eRep. Here it's also possible to match their overall scores: 8.5 for Squaretalk vs. 6.6 for eRep. Or you can look at their general user satisfaction rating, 97% for Squaretalk vs. 100% for eRep.
We suggest that you take some time to examine their specific functions and decide which one is the better alternative for your organization. Likewise, bear in mind to factor in your company’s or industry’s special circumstances, for instance, a multilingual solution for a global team or a mobile platform to help you work away from your office.
Users who want to save some time or would like to get a VoIP Software advice from our experts might want to investigate these top choices for the current year: 8×8 VoIP Phone Service, Slack, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
eRep enterprise pricing starts at $75.00 per month per user. There are a variety of pricing tiers available. Parties interested in learning more about the product can get in touch with the sales team by phone, email, or live chat.
The products analyzed on this page are only a sliver of our full Sales Tools category and you should take into account that there might be more desirable services available. If you would like to make sure you make the best possible choice for your company we strongly suggest that you test more software first. You may also want to study our top 10 Sales Tools ranking to see which products are now the highest-rated ones and dominate the market.
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