Sprinklr Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat and Email
- Conversational AI and Chatbot
- Contact Center Intelligence
- Contact Center Automation
- AI Listening and Routing
- Knowledge Base
- First Contact Resolution
- CRM Integration
- Over 30 social and messaging channels
- Case Management
- Community Management
- Self-Service Community
- AI-guided Workflows
- Text and Speech Analytics
- Workforce Management
- Inbound Voice
- Outbound Voice
- Quality Management
- Conversational Insights
- Unified Agent Desktop
- Agent Assist
- Supervisor Console
- Unified Routing
- Reporting and Analytics
- LiveChat
- Community
- Surveys
- Social Care
Pricing Info
Pricing Info
Sprinklr Service pricing is only by quote. Interested parties may request a demo first to ensure they get the right mix of features.
Integrations
Integrations
Sprinklr Service integrates with the following business systems and applications:
- Acoustic Exchange
- Adjust
- Adobe Analytics
- Adobe Experience Manager
- Adobe Marketo Engage
- Aeris Weather
- AppsFlyer
- Aprimo
- Arabot
- Bazaarvoice
- Bitly
- Bl.ink
- Bynder
- Canary
- Contentful KB
- Corezoid
- Coveo
- Datorama Salesforce
- DaveAI
- Digital Safe (Smarsh)
- Discourse
- Domo
- Esko
- Form Assembly
- Freshdesk KB
- Freshsales
- Getty
- Giphy
- Global Relay
- go.usa
- Google Analytics
- Google Campaign Manager
- Google Data Studio
- Google Firebase
- Haptik
- IBM Watson
- IV.ai
- Kochava
- kona.tech
- kore.ai
- Lyearn
- MailChimp
- Medallia
- MediaOcean
- Microsoft Bot Framework
- Microsoft Dynamics 365
- MS Dynamics KB
- Netomi
- Newscred
- Nonli
- Okta
- Oracle B2C Service
- Oracle Eloqua
- Oracle Responsys
- Ozonetel
- Power BI
- PowerReviews
- Proofpoint
- Quiq (Snaps)
- Salesforce CRM
- Salesforce Email Studio
- Salesforce Knowledge
- Salesforce Service Cloud Lightning
- SAP ariba
- SAP Service Cloud (C4C)
- ServiceNow
- Shutterstock
- Slack
- Socialive
- Stripe
- Tableau
- TreasureData
- Trust Pilot
- Twilio
- WordPress
- Zendesk KB
- Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Company Email
Contact No.
Company's Address
29 West 35th Street 7th Floor
New York, NY 10001
USA
Sprinklr Service Comparisons
Popular Sprinklr Service Alternatives
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Pricing:
By quote
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Browser-based
- Role-based Security
- User-friendly aliases/tags for cryptic parameter names
- Built-in validation for parameters
- Comprehensive audit trail
- Real-time key-value pair updates
- Standard hardware & software-based
- Model-View-Controller (MVC) architecture
Pricing Info
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Integrations
No information available
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Emblem Health
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DCCM is a role-based configuration management solution that helps business users dynamically achieve service level objectives.
Company Email
Contact No.
Company's Address
Pointel, Inc.
1941 Oak Tree Rd, Suite 104, Edison, NJ 08820,
US
Pointel Dynamic Contact Center Manager Comparisons
Popular Pointel Dynamic Contact Center Manager Alternatives
Almost as crucial as functionalities and client support quality are pricing options given by Sprinklr Service and Pointel Dynamic Contact Center Manager. Although cost should not be the sole aspect it’s surely a significant thing to think about. You should try to find a flexible pricing plan that can be adjusted to your company size and painlessly scaled up when your business develops. Be sure that you don’t choose plans that have extra functionalities that you won’t use and always make an effort to contact with the vendor directly as big companies can often benefit from more affordable prices. You should also check out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and offers a solid overview of what it’s like to work with Sprinklr Service and Pointel Dynamic Contact Center Manager.
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