MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare SpringCM vs Pivotal CRM

What is better SpringCM or Pivotal CRM? Finding the ideal CRM Software product is all about comparing different solutions and identifying the top software for your specific needs. Our proprietary process will give you a quick look at the general rating of SpringCM and Pivotal CRM. For all round quality and performance, SpringCM scored 8.3, while Pivotal CRM scored 8.0. On the other hand, for user satisfaction, SpringCM earned 98%, while Pivotal CRM earned 100%.

Below it's also possible to verify their functions, terms, plans, etc. to find out which application will be more suitable for your needs. One key element to assess is whether the app lets you to enable and disable restrictions on various types of users to protect any critical company data.

Currently, the most significant services in our CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Organization
  • Sync
  • Collaboration
  • Work in Salesforce
  • Mobile Access
  • Workflow Automation
  • Contract Management
  • Security
  • Success Services

Pricing Info

SpringCM has three pricing solutions that can suit businesses of all sizes. You can also contact SpringCM to to request a free demo.

Business – $29/user/month

  • A secure, central repository to ensure you always have the latest iteration of the document
  • Detailed audit trail to follow any and all actions related to your contracts
  • Contract generation that marries data from Salesforce with your latest templates
  • Companywide Storage: 500GB
  • UAT Account (10 users, 100MB)
  • Mobile Ready Platforms: iOS, Android, Salesforce
  • Seamless CRM Integration (if applicable)

Enterprise – $59/user/month

Enterprise includes everything in Business, and also:

  • Automated contract workflows to streamline reviews and approvals
  • Automatic document versioning in place so you have one source of truth
  • Attribute-based tagging to better organize, search and report on all contracts
  • Automatic redlining that can even be done retroactively so you don’t miss a single change
  • Companywide Storage: 1TB

Enterprise Plus – $79/user/month

Enterprise Plus includes everything in Enterprise, and also:

  • Migrate already existing documents (first 100,000) into the SpringCM platform
  • Automatically prioritize documents being migrated for faster upload speeds
  • Four training credits to send users to on-site SpringCM training
  • Device management, allowing admin tasks to be performed from anywhere and any device
  • Company wide Storage: 5TB
  • Staging Account (Unlimited Users, 10GB)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, American Disposal, Cloudigy Law, NCR

Integrations

SpringCM integrates with the following business systems and applications:

  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SpringCM is a software tool that helps you close deals faster by automating the biggest bottleneck in your sales cycle: the contract management process.

Company Email

Contact No.

Company's Address

180 North LaSalle Street
Sixth Floor
Chicago, IL 60601

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Force Automation
  • Marketing Automation
  • Service Automation
  • Partner Automation
  • Mobile CRM

Pricing Info

Pivotal CRM pricing is available by quote only. Contact the vendor.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AAA, ahlsell, AXA Insurance, Hammond Group, Manufacturers Association of Central New York

Integrations

Pivotal CRM integrates with the following:

  • Siebel
  • Amdocs/Clarify
  • SAP
  • Salesforce.com
  • Remedy
  • Onyx
  • Amazon Web Services
  • Qlikview Analytics

Likewise, Pivotal CRM has an extensive API library that can be configured to integrate with almost any CRM system to streamline setup costs. The API also allows for integration of the CRM’s user details, case background, process linkage, email response synchronization, SSO and other standard CRM data fields.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce-, marketing- and service-integrated CRM for business of any size.

Company Email

info@aptean.com

Contact No.

Company's Address

4325 Alexander Drive Suite 100
Alpharetta, GA 30022-3740

ManageEngine ServiceDesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

Both SpringCM and Pivotal CRM were evaluated by a team of independent SaaS experts who conducted a thorough examination of all important aspects of each solution. Their total score was prepared using our unique SmartScore system which calculates an individual partial score to each factor including: main functionalities, customer support, mobile support, security, customer satisfaction and media presence. We realize useful features are not the only aspect essential to a business so we make sure we pay attention to all sides of a app before giving it a final rating.

Page last modified