What is better Splashtop Remote Support or Surveyi2i? It’s easy to our scoring system to provide you with a general idea which Customer Support Software product is will work better for your company. For overall product quality, Splashtop Remote Support attained 8.9 points, while Surveyi2i received 7.3 points. At the same time, for user satisfaction, Splashtop Remote Support scored 90%, while Surveyi2i scored 100%.
Details about their features, tools, supported platforms, customer service, and more are given below to give you a more correct comparison. Don’t forget to purchase only the features your business requires to avoid wasting cash for features that you won’t be using.
Our experts made sure to review all popular Remote Support Software products available out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Atera, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.
Pro – $950
Comes with the following tools and functionalities:
All the data, details and opinions that we presented in this analysis were collected from official company sites, marketing resources available online, actual experience from real customers as well as our individual hands-on use of every solution by a professional reviewer. We put a lot of effort to extensively study each app, therefore we not only examine it on our own, but we also correlate our findings with experiences of other users from the SaaS community.
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