What is better Splashtop Remote Support or PractiTest? There are many IT Management Software products out there right now. The simplest way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can assess Splashtop Remote Support and PractiTest for their overall score (8.9 vs. 9.2, respectively) or their user satisfaction rating (90% vs. 100%, respectively).
You can also review their capabilities and pricing conditions along with other helpful facts below. When matching products make sure to check their related functions and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, remember to evaluate secondary features such as security, backup, usability, and helpdesk support.
We know that not all businesses have enough time to examine dozens of various products, so we created a list of suggestions that you may find useful. Our top choices for the Remote Support Software category are: Atera, Zendesk, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
PractiTest offers a great 14-days free trial, Professional, Enterprise and Unlimited pricing plans designed to meet the expectations of all types of companies. Below are the details of all paid plans:
Professional Plan – $39/user/month
Issue Management
Requirements Management
Test Management
Test Set Management
Run Tests
Custom Fields
Custom Views and filters
Reporting
Customized Dashboard
Support
Unlimited Projects
1-Way Issue Integration
MFA
Enterprise Plan – $49/user/month
All Features from the Professional Plan
2-way Issue Integration
API
Automation Integration
Time management
Call to test
Step parameters
Test Set Permutations
Unlimited Plan
All Features from the Enterprise Plan
MFA Enforcement
Enterprise Security (SOC-2)
SAML 2.0 (SSO)
SLA
Multilingual Support
Data migration from ALM (Optional with additional fee)
The company offers special discounts for teams larger than 20 users, and makes it possible to buy a Great Site License for teams with more than 50 members.
PractiTest integrates with the following business systems and applications:
Jira
Redmine
Bugzilla
Pivotal Tracker Test Management
Youtrack
FogBuz
GitHub
Trac
Mantis
Assembla
Lighthouse
Slack
SVN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Abbott, Wrike, Payfirma, Configit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PractiTest is a software product that offers a number of trustworthy features for agile and easy testing with which businesses can make the most of their IT management. It detects bugs and conflicts as early as possible and features broad integration with a lot of third-party apps.
If you test various IT Management Software software you shouldn’t only study their list of features and offered pricing packages. Pay attention to the fact that the app must be matching your work processes and company so the more flexible their offer the better. Check which systems are supported by Splashtop Remote Support and PractiTest and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a critical factor for many businesses.
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