What is better Splashtop Remote Support or MiCloud Business? There is a wide range of Customer Support Software products out there right now. The ideal way to find out which app fits your needs best is to evaluate them side by side. For example, here you can compare Splashtop Remote Support and MiCloud Business for their overall score (8.9 vs. 8.9, respectively) or their user satisfaction rating (90% vs. 91%, respectively).
It’s also possible to check their features and pricing stipulations along with other useful information below. When matching products make sure you check their similar functions and mark their disparities to obtain a clearer picture of both deals. Similarly, remember to assess other features including security, backup, intuitiveness, and helpdesk support.
At the moment, the top solutions in our Remote Support Software category are: Zendesk, Atera, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
In the event you continue having doubts about which service will be best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular a given software is and how extensive is its online presence.For example, if you check Splashtop Remote Support LinkedIn account you’ll see that they are followed by 866 people. In case of MiCloud Business the number of followers on their LinkedIn page is 56460.
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