What is better Splashtop Remote Support or Hexnode? It’s a good idea to use our scoring system to give you a general idea which IT Management Software product is more suitable for your company. For overall product quality, Splashtop Remote Support received 8.9 points, while Hexnode earned 9.0 points. Meanwhile, for user satisfaction, Splashtop Remote Support scored 90%, while Hexnode scored 100%.
Information regarding their unique elements, tools, supported platforms, customer support, plus more are available below to help you get a more precise review. Don’t forget to choose only the tools your company needs so as not to waste cash for features which are redundant.
We did our best to prepare reviews of all popular Remote Support Software solutions that you can find on the market, but among them these three deserved our special attention: Zendesk, Atera, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Hexnode integrates with the following solutions, programs, and mobile device vendors and services:
Apple Business Manager & Apple School Manager
Android Enterprise Solution
Kyocera Enterprise Solution
LG Enterprise Solution
Samsung Knox
G Suite (now Google Workspace)
Okta
Azure AD
Microsoft Active Directory
Zendesk
SCCM
Freshservice
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jacobs, Freeformers, White Light
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure and intuitive mobility management solution that empowers industries to apply a user-centric approach to mobile device management, remotely view and control devices across the enterprise, restrict devices for security purposes, and decrease company expenses on data usage.
It may not always be enough to just compare Splashtop Remote Support and Hexnode with one another. While specific tools, pricing and user experience are all important and should be included when making a final choice, you should also check out the recognition and awards won by each software. Frequently a less known software may turn out to be a great choice that was distinguished with B2B awards such as our Supreme Software Award which proves that in spite of limited market popularity it’s a significant contender to the services that dominate the market.
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