What is better Splashtop Remote Support or Channels? There are lots of Customer Support Software products in the market today. The best way to find out which one fits your needs best is to check them side by side. As an example, here you can review Splashtop Remote Support and Channels for their overall score (8.9 vs. 8.5, respectively) or their user satisfaction rating (90% vs. 95%, respectively).
It’s also possible to check their functions and pricing stipulations and other valuable facts below. When matching products make sure you examine their similar functions and mark their disparities to have a clearer picture of both deals. What is more keep in mind to evaluate non-core features such as security, backup, intuitiveness, and customer service.
In case you you would like to quickly identify the optimal Remote Support Software according to our review team we advise you check out one of these services: Zendesk, ScreenConnect, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Both Splashtop Remote Support and Channels were evaluated by a team of independent SaaS experts who conducted a full study of all important aspects of each service. Their final rating was prepared with unique SmartScore model that gives an individual partial score to every factor like: main functionalities, client support, mobile device support, security, client satisfaction as well as reviews in other media. We realize useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a app prior to coming up with its final score.
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